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July 2024 by Kim Stevens
I’m giving a 5 star. Each time I’m there the staff is so very nice. It’s relaxing and your not pressured. My husband and go to Twinkle Toes often
Cleanliness: It’s very clean and relaxing
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March 2024 by Tara DiNapoli
Dawn is wonderful! Thank you I will be back!
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March 2024 by Taylor E.
It was my first time here and I had Nikki. She took her time and was a perfectionist. Super sweet too! Offered me something to drink and made sure my massage chair was on. I will be back for sure!
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December 2023 by Natalia Lanquedoc
This place is the absolute worse in how they treat their customers! They are rude and lie over the phone about their availability! It’s disgusting how they treat people!
I live in southwood and wanted to appreciate the convenience of having a salon right behind my home but after being mistreated by them on several occasions I will never ever set foot in this establishment!!
I came into this establishment about 3 weeks ago and when I walked in no one was working at the moment and I specifically asked for a lady that serviced me before. She looked at me like a deer caught in headlights and acted as if she didn’t want to service me. I simply wanted a pedi and mani! I then told her if you’re not available or if I caught you at a bad time I don’t mind coming back she said no I’m sorry I was sending an email but I can do it for you. I wanted to get my pedicure done first and so as she’s doing my toes and seeming bothered by something I tried my best to stay as positive as possible! After my service began this lady walked in with her 3 daughters and that’s when I was told by the nail tech that she shouldn’t have taken me as a customer because she already had an appointment but had forgotten. I was then told that I couldn’t get my nails done. I told myself I would never return but again for convenience I decided to give them another shot. Today I decided to try and when I walked in I was told 45 mins! The man acted as if he didn’t know what I meant by overlay. The 45 mins didn’t work for me and so I called once I was finished with my client because I too am an entrepreneur and understand the nature of the business which is why I give grace but I refuse to deal with anyone that’s disrespectful!
I called back at 2:28pm and asked if anyone was available for gel and I was told yes they were available I then specifically asked if they were available now and was told yes we’re available all day!
I walk in and everyone is looking at me crazy! Ma’am what can we do for you today… I said I would like gel and it seemed as if no one wanted to service me, they kept going back and forth and it made me uncomfortable, I then made an executive decision. I told them I literally just called and was told they’re available and now I’m being told otherwise! They are NASTY TO PEOPLE AND I WOULD NEVER EVER AGAIN AS I STATED ABOVE PATRONIZE THIS ESTABLISHMENT!!!!!
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October 2023 by Isiah “Mr. G” Griffin
Love this place! Great staff! I don’t go anywhere else in Tallahassee and I the deluxe pedicure.
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October 2023 by Laya R.
I called in and they set an appointment for me an hour before they closed. The service was absolutely amazing! I came with my baby girl, for her first time and she had a great experience. They absolutely spoiled her! We relaxed and my massage was incredible! My toes came out perfect and my soles are silky smooth. The place was very clean and they had lots of things to make the experience luxurious for my baby. I havent gotten a pedicure in a year, this made it worth it! 10/10.
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October 2023 by Meg C
My favorite place in Tallahassee to get my nails done. The staff if always wonderful and friendly. Dawn is the absolute best- she is so gentle on my nails and does such a clean job. Most other places I’ve been to in town will be too rough or accidentally cut my skin, but that has never happened here. When I was getting a pedicure done she made a point to “fix” my ingrown toenail so it wouldn’t hurt anymore. She is also so kind and lovely to talk to. Very reasonable prices for manicures and pedicures, I’d recommend this place to anyone.
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October 2023 by cam fleming
I took my daughter in this afternoon just over a hour before they closed & they guy up front told me they were booked ?? I haven’t heard of a service provider turning down clients and I thought that was strange, the barbershop would never. Any how, he suggested I scheduled an appointment, no thanks.
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September 2023 by Rebecca Blankenship
Love this little gem of a salon in Southwood! Ask for Dawn, she's the best! Appointment is recommended.
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September 2023 by Becky S
NY is so fantastic. I wish I could give them more than five stars
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August 2023 by Vickie Amburgey
Never can make appointment so you can't plan anything....
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July 2023 by Lataira Shoemaker
Walked in for a manicure. There was one person getting a manicure and 3-4 people getting pedicures. and I was told “they were too busy, sorry” They didn’t even try to schedule another time for me to come in. So unprofessional.
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July 2023 by Belkys Leyva
Great customer service
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July 2023 by Natasha Berryman
Too expensive 60 for a short French tip very bubbly won’t be back they used to have a good price now they are way to expensive and pressure up sell too much and don’t let u know how much extra it is until the end their wax specialist does a terrible sloppy job wax in my hair and didn’t even get it all off leaves lots of hairs behind didn’t notice til I got to the car and extremely unsatisfactory spent a total of 145 for a pedicure full set and wax and wasn’t satisfied with any of it won’t ever go back
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July 2023 by Erica Jimenez
Ah-mazing! We will definitely be back. We enjoyed our "relax" time. My nails came out beautifully.
