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August 2023 by Chase Vande Zande
Just bought a new Subaru WRX with this dealer and it was such an easy and smooth process. Austin and David both helped me and would highly recommend both. I think the new car buying process took just over an hour and was not stressful at all. I highly recommend this dealership.
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August 2023 by Devin Freeman
Thank you Michael Murphy for your outstanding customer service. Came in for an oil change and tire rotation. They took in my car immediately and the technicians were very efficient in their work.
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August 2023 by Amanda Hartsfield
I had an incredibly positive car buying experience! From start to finish, the customer service was outstanding. The buying process was incredibly smooth, and David Rohe went above and beyond to answer all my questions and guide me through the options. His helpful attitude made finding and purchasing the perfect car a delightful and stress-free journey. David has now helped me purchase two vehicles and I highly recommend his services.
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August 2023 by Jamie Reid
By far one of the simplest and easiest car buying experiences! The team at Proctor truly does work together as a team, which is a refreshing change of pace from most dealerships. Austin was easily one of the most professional and thorough individuals I've ever worked with re: the purchase of a vehicle, and Ron (Finance Manager) was fantastic with follow-up and communication as well. We are loving our 2024 Outback Touring XT, and definitely looking forward to doing continued business with the Proctor family moving forward!
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August 2023 by Mary B Owens
Most pleasant car buying experience in my life! Highly recommend them for courtesy, professionalism, and care. Mr Price and Austin were the best! Love our 2024 Subaru Outback!
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August 2023 by Maggie Camp
My experience buying at proctor Subaru was top tier. Frank Johnson and the team were extremely helpful, diligent and kind. It made my car buying experience a breeze. Thank you!!
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July 2023 by teresa mann
Frank was an excellent salesmen. Very knowledgeable about the vehicles system and able to show you and explain all the bells and whistles of the awesome Subaru Forester. Thanks for the quick and painless transaction!!
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July 2023 by Mindy Fulton
Best car-buying experience I've ever had. Frank is so knowledgeable and sincerely cares about providing quality customer service. Abel helped us finalize our purchase and was wonderful to work with. Highly recommend!
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July 2023 by Audra P.
I brought my 2006 Subaru Outback into Proctor Subaru on 6/27/2023 to have 4 things looked at & fixed & not to go over $400. #1--AC needs charging #2-drivers window electric motor burned out #3-cruise control not working #4-horn not working (I'd already tried replacing fuse & still not working). Several hrs later a different guy shows me a video that when someone steps on brakes, brake fluid is spraying out. When I asked him what had they done to my car bc I wasn't having any prior brake problems, nor had I asked them to look at them, he wouldn't answer me. But he did say it was going to cost me $2,000 to get them fixed! WHAT!!!??? Again I asked why was anyone working on my brakes bc I've NEVER had ANY problems & he never would answer me. Then he tells me he can't let me drive my car & finally when he understands that I AM driving my car home bc I can't afford $2,000.
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June 2023 by Danielle Kleven
I had a fantastic experience purchasing a new vehicle from Proctor Subaru. I specifically worked with Will and Abel, but I'm sure all staff are great. I appreciated how they took the time to explain the vehicle and the purchasing process, without being pushy. It was refreshing to feel like the team was on my side, rather than just pushing a sale. Highly recommend!
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June 2023 by Marie Johnston
DO NOT take your car to Proctor Subaru for service. Just completed two months of going round and round with this incompetent and unprofessional service department and to say that it has been horrific is an understatement. They had our car for two weeks the first time ( yes two weeks) with no word and then they called us and said they couldn’t find anything wrong. We got a second opinion and got Subaru North America involved and now , all the sudden , they have found what is wrong and want to charge us an exorbitant amount.How about just being decent , truthful and having competent mechanics and not worrying about all the drinks & snacks and magazines?Shame on Subaru and Shame on Proctors. Take your car anywhere for service but here. No wonder the reviews are so bad. Read them closely potential buyers!
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June 2023 by Anneliese Elder
I was driving home to Savannah, GA from Destin, FL and experienced major transmission trouble in my 2019 ascent when I stopped for lunch in Tallahassee. I called Proctor to see if they could help me and they found me a tow company and arranged a loaner vehicle for me to make it back to my house with my son and dogs. Very grateful to Tony and the rest of the team for their work! Awesome people.
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May 2023 by Dan W
Been taking my 2015 Outback to them for a few years and always have been pleased with the service department. A few months ago we decided to purchase another Outback and worked with their sales rep Skyler. Absolutely terrific experience. He showed us several options and worked with us through the ordering process without all the BS dealer add-ons other Tallahassee dealers are trying to charge. Would recommend to anyone looking for a new vehicle in the Tallahassee area or beyond.
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May 2023 by Hanna Sanderson
My husband and I came in on a whim on Saturday, we’ve been interested in getting a Subaru for a couple of years but gave up on the idea a little bit after a bad experience at the Pensacola Subaru dealership a little while ago. But wow are we glad we came in, attentive service, not overly pushy, treated us like with respect and understood what we were asking for. We ended up walking away with a 2024 Subaru Outback and it’s the best outcome we could have had yesterday. Thank you to Will and Ron!
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April 2023 by luis oliva
My job consists of traveling throughout the states and visiting countless Subaru dealers, but this one has earned my admiration, respect in every sense of the word, your professionalism, thank you very much. Billy for his good customer service. I hope to visit you again in the future.