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August 2023 by Stacy Hallman
They took care of us when U-Haul let us down. Nice truck and worth the extra money to not have to worry about it breaking down on the Highway like U-Haul trucks.
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April 2022 by Brent Baldree
Penske has raised their rates to a level that only large companies can afford. I believe they will regret pushing us smaller companies out the door. My entire business model was designed around leasing and renting. I spent over $85,000 in one year... Now I have redesigned my business model to purchase trucks. When i signed up for the five year lease on the one truck i was told i could buy it at the end of my lease. Now they refuse to sell it to me. My special rental rates because i am a long term lease customer have been increased dramatically. Constantly over charging me on my invoices, takes too much time to get them corrected. I used to tout how great penske was but they have changed and i am absolutely dissatisfied. Andrew at Tallahassee branch needs to treat his customers better too.
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January 2022 by Andrew Harvey
They had the truck I needed even though I didn't have a reservation. U-Haul and Budget both failed me that same day and I had a reservation with U-Haul. Penske is more expensive, but they guarantee the vehicles will be there and not sell your reservation from under you. Great service, easy pickup and dropoff. I'll pay extra and use Penske next time also.
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March 2020 by John Gibson
Friendly staff! A little tricky with the GPS they could use some signs directing traffic to their office! Highly recommend!
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December 2019 by Bob Shannon
The store personnel in Tallahassee were very helpful in working to get me the lowest cost rental. The truck was clean and in good working condition.
