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March 2025 by mandy fox
Everyone In the store was very helpful and kind, went in right before closing to try and grab a pair of jeans I saw online and the staff was very accommodating and helped me find the correct size and style I was looking for!
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February 2025 by chad barrett
Terrible service
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February 2025 by Angela Grandez
employees are super unprofessional and rude. As mentioned in other reviews, they only have one fitting room open. Several associates out on the floor and not a single one offered any assistance. Girl was hunched over facing away from the registers on her laptop. Line started forming and she payed zero attention. Sales lead was the worst. Attitude for no reason. When I kindly asked if she could double check a stain on a shirt will come off before buying, she seemed annoyed and when finally agreed to try to wipe it, she literally grabbed a napkin and wet it on the side of another employees drink before going at it. That was my que to get out of there. Trash store.
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February 2025 by davan
I picked out my items to try on and couldn’t find a sales associate anywhere and after 10 minutes she comes out and I ask her if the dressing rooms are all closed and she says yes. How am I supposed to buy an item when I don't even have the option to try it on. Bad enough experience for me to never go back.
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February 2025 by Aysia Davis
employees were no where to be found. I couldn’t try anything on because it’s only one dressing room available. the employees weren’t helpful and only had one register open even though it was two of them on the floor.
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November 2024 by Deryelle Murray
I will NEVER EVER buy anything online from pacsun EVER again. There is no customer service number that works. There is no real person in the chat. They refuse to modify orders. They do not send proper tracking numbers. As much as I love pacsun clothing this experience is the WORST shopping experience I’ve ever had online. I REFUSE to give this company another penny of my money be it online or in person. This is truly a scam. And I’m in belief for the simple fact this store is literally EVERYWHERE. BBB is ALL I gotta say 😘
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April 2022 by Sarah T
Employees are lazy and rude. My daughter went into the store at 6:20 (1 hour and 40 minutes before they close at 8:00 PM) to try on shorts. The employee told her the dressing rooms were closed since the store was closing soon. Obviously the employees need more training on customer service, policies and procedures. I hope management can handle this to improve the customer experience in the future or maybe just shop at AE instead.
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April 2022 by sebastian dobrowolski
We went to this store during vacation to buy my daughter some clothing all the staff were very helpful and accommodating. Will definitely visit again.
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April 2022 by Lets Go Brandon
Wow this place is a joke!!! Super lazy employees!!! Don’t waste your time with these clowns!!!
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March 2022 by Voldemort
Very chill and helpful staff. helped me find what I was looking for.
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February 2022 by Jas R
Do not try and return anything before they close (which is before 8pm anyways) they do not close when they are supposed to they close earlier and when you try to return something they ask you to wait all day because they do not “have enough money in their drawers” this is rediculous and corporate needs to know about this. We will be calling them as well to let them know about this store.
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January 2022 by Abby S
The staff were incredibly rude and unwilling to return an item purchased online. I was actually hoping to exchange a pair of pants for a different size but the largest size they had for *all* pairs of jeans was a 28.
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November 2021 by Kalila Henderson
One of the employees chose to lie over the phone then be professional and honest. She told someone to meet her at the store an hour after closing to exchange a shirt. I’m not sure what her real intentions were but will never shop here again!
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September 2021 by Süleyman Emre CAN
Perfect
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August 2021 by mustafa saraç
Beautiful place for shopping ?
