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“Classic scenario: I broke my phone, hadn't backed up my photos, and wanted to transfer them to my new phone. I visited a local CPR store and talked to the sales/tech (Alan?), who gave me a price of less than $100, if a gave him the phone, and about $100 more if I wanted the phone back. I said that I'd give him the phone. He said that he'd have a new screen in 3-5 business days, at which time he could transfer the pix to my new phone.
A few days later, he called and said I could come in and get the photos transferred. I did and, maybe 90 minutes later, the process was finished. And then he reset my old phone so it nothing of mine left on it.
Everything delivered as promised and at a reasonable price!”
“I'm only giving 5 stars because of Amanda and thankfully by her Dan she put the icing and the ✨️ on the cake. I do not enjoy on my day off going into o any type of "service buildings" these days because reps or providers are so airy and out of touch with reality and have no perspective of personality. Yet Amanda is a gem! If I ever have a reason to go into a verizon or need assistance from verizon I'm only walking i to ask for Amanda she not only handled business exactly how I expected ? she also gave me peace of mind and unconditional person to person service like we have lost in this country. For 10+ years with verizon not only was i excited to upgrade ^ but I understood what I was upgrading for and why it became necessary. Attention to detail and not the b.s straight business and thats what I needed to continue with my services from verizon FINALLY and this was in person ?”
“My battery on my phone would not take charge. Verizon simply wanted $900 for a new phone. These guys replaced the battery in very short order for only $45. I absolutely recommend them if you need help like I did.”
“Thank you Destiny! If only every person at AT&T was as helpful adn competent as you demonstrated yourself to be. After many days on chats and phone calls, they called destiny the store manager on her day off, and she came in and resolved my needs at a desperate time within her toolset.”
“Vannessa is absolutely amazing to work with. She assisted me with setting up the Internet and my phone. She is patient and very knowledgeable. I think she deserves a raise!!!”
“Haven't had to visit the Verizon store much, but im truly glad I went to the Tennessee St location. I had just got off work and really didn't wanna deal with much of anything but Amanda really changed all of that. Not only did she have exceptional customer service, she was very intune with her job. Her primary focus was not only aiding us to get the best but she was so patient and kind. Thank you so much”
“⭐️⭐️⭐️⭐️⭐️
I had a fantastic experience with AT&T’s customer service when I upgraded my phone! The staff was incredibly helpful, guiding me through my options and ensuring I chose the right plan. They answered all my questions patiently and made the process smooth and stress-free. Highly recommend AT&T for their excellent support!”
“Sam and the guys at A Plus Elecronics are GREAT!!! Excellent communication and attention to detail. Very knowledgeable and efficient. I highly recommend them for sales, service and repair.”
“I had an amazing experience coming to this store. I needed to transfer my service to AT&T. Jesse and Tony made the process easy, fun and enjoyable. It was a great time all around and I would recommend anyone to come here.”
“Best place to get a screen replacement in Tallahassee. Super quick, cheaper than anyone else, and will meet you since they’re mobile. The tech is a super human and changed my screen in 5 minutes.. super reliable, 10/10 would recommend.”
“Outstanding job. I gave my Iphone to Crane, went over to Fresh Market --to laugh at the hippie-yuppies and the prices; I noted the conspicuous absence of Black Rifle Coffee, but plenty of tofu and other Gack-- and by the time I got back my phone was ready. I WILL use them again.”
“Lance and Trey was patient, persistent, and professional. They were able to get all my phones back online. Going to corporate stores are definitely worth the wait verses authorized dealer stores. Thanks At&t on W. Tennessee Street Tallahassee!”
“Kevin was amazing! I went in last week bc I lost all my devices and couldn't receive the code, I was in the store for about 30 mins(to no fault of Kevin) trying to get my account situated and he was so patient! Didn't make it seem like I was bothering him...10/10 customer service!”
“Needed a new sim card for my phone. I expected it to be a hassle and take forever. However, I was plesentenly surprised that I was in and out within 10 minutes. The young lady who helped was pleasant and helpful.”
“Jhane I believe was her name today was absolutely fantastic. She was quick, went out of her way to run to the other store to get the phones we wanted and the exact colors we wanted too! She has the best customer service , so sweet to us even with our fussy 6 month old. She was patient and kind! When I left I immediately asked how I could rate my experience! 1000000/10. Thanks girl!”
“I had the most wonderful experience with James Taylor today! James was honest, transparent, professional, and congenial!!! He made my experience at this store the best possible and I will always return here because of him! Thanks, James.”
“Absolutely fantastic experience! Called this location before driving from Perry, FL to Tallahassee and the guy on the phone was very very helpful in answering my questions. Once we made it to the location the same guy (Ollie or Olley?) was still working.We had to wait a few minutes while he helped another customer and he was very professional and really went the mile to help the guy in front of us.Once my wife and I stepped up to the counter he remembered me calling and exactly what I called for and went straight to work on my request.Hands down the absolute best employee I have ever dealt with when it comes to mobile services.I may have spelled his name wrong but I will go and see him from now on with all of my metro mobile services, so hopefully he stays at this location but if he ever transfers to another one then I will go wherever he is at.He was knowledgeable and very polite and truly cared to help us in our situation while smiling the entire time.He seems to really enjoy his job.Very impressive to find people like that in today's world so keep him around!”
“Travis was very helpful, he took the time to help me set up my password to something I would remember. Since this was my first interaction with T-mobile Travis made it easy for us to set up the account.”
“I had Cricket but when my phone started having problems they wouldn't help me. A friend told me to go to Boost Mobile on Pensacola Street. Mr. Jim set me up with a free Samsung phone and I kepted my phone number. Great customer service, and my friend was right about Mr.Jim you never know what might come out of his mouth he had the whole store laughing and joking. Thanks Boost Mobile.”
“The staff in this business have been knowledgeable, kind, considerate in helping me with my phone and service.They easily can tell that I hail from another century and they help me withmy questions and inabilities.Sweetly kind or kindly sweet.”
“Love them !!!! Been going to them since i used to work in the mall . I recently had to go get a screen replacement very quick and price is great ! The customer service is great and they have a lot of options!”
10AM - 8PM
400 Capital Cir SE, Tallahassee
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“Very excellent service no complaints bout any of there employees very respectful and knowledgeable bout what they talk about they kno there phones by heart and they employee put me on a very nice phone didn’t pay a lot very low prices and wonderful customer services so no need to look further at any other cricket wireless in tally”
“The store on the south side. Her name is Tiffany the store manager is very, very good at what she does. Also nice and patience. She went above to help me solve my problem. Not only me, I saw her in action with other people that came in the store.”
“I want to take a moment to recognize Paul, an outstanding employee at the Metro on Tennessee Street. Every time I walk into the store, Paul’s friendly demeanor and exceptional customer service stand out. Whether it’s a busy time of day or a slower moment, he always takes the time to greet customers with a smile and a genuine willingness to help.”
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“Almost lost my number because of Verizon. Adam and Vito spent 4 days working with me to help me recover my number. They went above and beyond with their customer service. I am very thankful they were very patient and professional, which is rare these days.”