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“Jhane I believe was her name today was absolutely fantastic. She was quick, went out of her way to run to the other store to get the phones we wanted and the exact colors we wanted too! She has the best customer service , so sweet to us even with our fussy 6 month old. She was patient and kind! When I left I immediately asked how I could rate my experience! 1000000/10. Thanks girl!”
“I updated our 3 phones and Tabyas Clayton went above and beyond! He was professional, worked with me for as long as it took....and it took a while and several days...as one of the trade in phones took a while. He reviewed our plan, reduced our costs, made my husband received credit as a veteran. He even helped me connect it to our car's software. Finally, he was available and answered questions on his day off...not once...but several times. I highly recommend this place and Mr. Clayton. His service was superb!!! In fact, all the sales representatives were nice, accommodating, helpful, etc.”
“Definitely would recommend Carlos, he's amazingly kind and will definitely help you get the best deal you can in your phone. He went above and beyond to help me make sure I could get my new phone when he saw my old one was on its last leg. Thank you Carlos!! Because of customer service like his is why I will always be a Verizon customer”
“The staff in this business have been knowledgeable, kind, considerate in helping me with my phone and service.They easily can tell that I hail from another century and they help me withmy questions and inabilities.Sweetly kind or kindly sweet.”
“Very excellent service no complaints bout any of there employees very respectful and knowledgeable bout what they talk about they kno there phones by heart and they employee put me on a very nice phone didn’t pay a lot very low prices and wonderful customer services so no need to look further at any other cricket wireless in tally”
“Customer Service is impeccable! I'm a retired veteran and received excellent service on my initial visit! Can't wait to get my upgrade to a better plan and phone! Thank you!”
“I went into AT&T to ask a question about my service. Lisa was the young lady that helped me. She was very informative and knowledgeable about the situation and was so kind. Thank you Lisa!! 2/9/24”
“In my head, I dreaded the idea if having to upgrade my phone because of my past store experiences. But this past experience was far from that. Alex made the whole process very easy and transparent. Despite it taking about 45 minutes it felt like I was in and out due to his personable touch.”
“Absolutely LOVE this AT&T location! The staff and manager are super friendly and helpful and will go out of their way to help you get things done! Clif is by far my favorite, the dude is cool as heck and really knows his stuff! It's so nice to walk into a place and get high level customer service and such friendly service, even when running into issues that are my companies fault, they still try to help! Clif was so helpful in getting my cell # transferred to my account that he made it a very easy and painless process. If you are looking for an excellent cell phone company in Tallahassee, I HIGHLY recommend AT&T and make sure you visit the Thomasville Road location to get the best customer service in Tallahassee, thank you Clif!”
“The store Rep who helped me was Ambar. She was very nice and she made me feel so welcomed there and was so friendly and gave me great customer service with a smile. Ambar was very thorough and explained everything very well with me, she was so awesome!! The atmosphere was very nice as well.”
“Fast service. Answered all my questions about what services they provide. Thinking about changing my service over to them. Nice big clean space and easy to get to. Will be back”
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“I cracked my Google Pixel screen and even though they didn't have any in stock currently, Richard took the time to help explain the screen replacement options available. He helped me pick one and kept me up to date on when it would arrive in. Then when it did arrive, my battery had decided to crap out so he ordered me a new battery too and replaced it. Both problems solved within a week. They are wonderful and provide top notch service. I wouldn't go anywhere else.”