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“The AT&T shop on Thomasville Rd. was a fantastic experience. Michael deserves a 5 star rating. All the customer reps were respectful, attentive, asked if I needed help, and were full of glee.
Thank you for a wonderful customer experience.”
“We just bought a iPhone and Alvin helped set it up. He was very patient and friendly! Me and my husband are very happy about his customer service. This AT&T store is the best!!!”
“Chico has been excellent to us!!! He has been such a great person to work with! I can’t say enough great things about him! He is an asset to the company!!! God bless him for having so much patience with me!!! He’s fantastic!!!!”
“Now that I am not, and never was, a member of the staff here, I have to say, what AMAZING service. They are all knowledgeable, quick to solve any problems I may have, and just a good time! Why would I ever need another cellular carrier? Trick question, I won’t! AT&T (specifically this store) has my service, probably for life, now that I think about it. Is it the cheapest carrier out there? No. Is it the closest store to me? No. Is this store a Verizon store? Also no.
Anyway, this store is the absolute best! Highly recommend all the staff.”
“⭐⭐⭐⭐⭐ GOOGLE REVIEW FOR MAX & JACK – VERIZON, W. TENNESSEE ST., TALLAHASSEE, FL (attn: Corp.Office)
If you are reading this, STOP WHAT YOU’RE DOING and get to the Verizon store on W. Tennessee St. TODAY — because Max and Jack are not regular sales reps… they are once‑in‑a‑lifetime customer service superheroes.
I walked in stressed, frustrated, and honestly DONE with every other carrier on the planet. Boost Mobile? Disaster. AT&T? Great people but couldn’t meet my needs because of my credit. Cricket? Don’t even get me started. I was ready to give up completely.
But then I met Max and Jack — and everything changed.
These two didn’t just “help me.”
They invested HOURS into making sure I didn’t walk out of that store without a real solution. And the crazy part? You could tell they weren’t doing it for commission, pressure, or a quota. They did it because they actually care. They listened to my entire nightmare experience with other carriers, treated me like a human being, and made sure my business — and my sanity — were protected.
Let me be VERY clear:
Max and Jack should NOT be sales reps. They should be Verizon TRAINERS. Mentors. Leaders. The standard everyone else learns from.
Their patience, professionalism, and genuine kindness are rare. I know talent when I see it, and these two deserve recognition at the highest level. Verizon, if you’re reading this: DO NOT overlook this review. These men are the reason customers stay loyal.
To Max and Jack — thank you. You didn’t just save my phone situation… you saved my stress level, my time, and honestly my trust in customer service.
If you need a phone, an upgrade, a plan, or just want to be treated like a real person…
RUN, don’t walk, to this Verizon store.
???”
“Josh today was so help he fixed my issues and was really nice and awesome manager definitely would recommend to go see him if your a customer or new customer thanks again Josh”
“Darell went above and beyond to help with my inquiry. He’s very friendly and helpful. People seem to know him as soon as they entered this store location. He welcomed them with a big smile and a positive attitude. We need more people like Darell.”
“The staff in this business have been knowledgeable, kind, considerate in helping me with my phone and service.They easily can tell that I hail from another century and they help me withmy questions and inabilities.Sweetly kind or kindly sweet.”
“Erika and Daniel are the best in the business. They make a great team and I don't want to deal with anyone else. They helped quickly and had me approved for a small line of credit so my family could all have new phones for Christmas. Save your money and go to Cricket.”
“Khalil Is the solver of all problems and bringer of smiles. Give the man a raise and thank me later. Beyond helpful. Only reason i stay with verizon is Khalil!! Thank you!”
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“I brought my iPhone over the summer after it started acting wonkie after international travel. I was facing having to spend lots of $$$ to get a new phone, but the staff there figured out what was wrong and he was able to fix it for me. So grateful for them! He was patient and fixed it for me after working on it for a couple of hours.”