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January 2024 by Jakarlan Green
Management is piss poor and rude.. I don't recommend coming to this location at all.. customer service is horrible.
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December 2023 by Star S.
The most horrible customer service I have ever encountered at this chain. I am going to pursue upper management to complain because this manager at around 6PM tonight refused to talk with me about my concerns. If you want anyone to help you find something or load heavy items go somewhere else.
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November 2023 by BAWANA PERRY
I was looking for flooring information, and the first 2 guys left the area to assist someone else. Then Spencer came and was a humongous asset. He was very thorough with his explanation and gave good advice. He even provided me with free samples of flooring pieces to take home & compare with my current flooring.The prices for what I was looking at was decent too.
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November 2023 by Daniel
Went in to get a new dishwasher. Unfortunately the one we wanted was not available, but Britney in appliances was very helpful in directing us to one that was. She was friendly and knowledgeable in getting us our purchase and making sure we got everything done that was needed. Kudos to her, companies can use more people like her.
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November 2023 by Michael Staden
We had gone to Home Depot looking for a battery powered mower. They said we had to order online. We came to Lowe’s and not only did we find what we wanted the price was awesome!
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November 2023 by Bryon Overton
Poorly run sewer with this abomination of a manager. Take your business elsewhere. They lost $10,000 dollars of appliance sales because of her lack of professionalism. Wish I could post a -4 but sadly unable.
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October 2023 by Joan E Smith (Grateful Gransmith)
Today is my husband's weekly visit to pick up supplies at the local contractors supply. First stop at a competitive store then on to this one. His specific job is not going to happen anytime soon. Yelp. Not on the shelf and no one can say anything to how long it takes to get it ordered. Oh the joy of patience and long-suffering.
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September 2023 by Joe A. M.
Don’t expect much help from the customer service. They’d sooner send you around to ask for help from other employees than just call for backup or assistance. No one is friendly except the veteran worker in the grill department. The rest are slow and extremely unconcerned about providing a positive shopping experience. I’ll stick to online shopping as much as possible in the future
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September 2023 by BrendaLee Lennick Smith
My "go to" store but I'm not thrilled to be forced to scan my own purchases! Discounts still have to be entered for me and last trip there I forgot to use my military discount which you must enter yourself also.
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September 2023 by Lee Nawrocki
Terrible management! Sold me a high riced product and it didn't work. Tried to get it replaced or repaired but store said it was as is. It was brand new! Never worked out of the box. Will NEVER buy anything from Lowe's again. Buyer beware.
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September 2023 by Kathleen McConnell
Went to look for carpet. Usually, they have quite a selection. But I didn't see any high-quality pile carpet. Went to Home Depot, same thing. I'm probably going to have to go to Seller's tile and the like. But I really like Lowes for gardening supplies and home supplies.
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July 2023 by Michael Gillespie
We will not be going back to this store ever went there to get fence panels nobody there to help me load the panels on the truck nobody was there to operate the forklift I had to load stuff first then drive to the other side of the store to take the stuff off that I already loaded to put the panels on then reload the truck again was there almost 2 hours trying to get some help very unprofessional fyi I'm 62 with a busted shoulder
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July 2023 by Neil Sargisian
I always love Lowes. Maybe it's because it reminds me of a company I used to work for in Vegas when I was a kid. It was called Home Base. I'm not sure if they're even around anymore. I like it because it feels more like a friendly local shop than a big corporate company. I understand Lowe's is a corporate run business but I like that it doesn't feel that way.
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July 2023 by patti k
Advising people not to shop at this store. The customer service is really bad. The managers give you the run around and the 3rd party delivery service they use is the most unprofessional I have ever experienced. Purchased appliances there. Spent apx. $2,000 and got nothing but the run around and lies about when it woukd be delivered. The delivery service lied about attempting delivery . They were ask to call first did not. They then said they attempted delivery a second day. But had no proof. They're supposed to photo. They had no proof. They again did not call first. I have dogs , they bark. I was home all day nobody knocked. Then you call the store they put you on hold fir 30 mins then hang up. You call back you get lied to. Told by one manager that the delivery service quit for the day. Call back again Told by another manager they work till 830pm. Then told the delivery service will deliver a third day now after missing work twice for 2 scheduled deliveries. Called cooperate offices. STILL waiting for resolution. Save yoursekf the trouble and don't shop there.
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June 2023 by Patricia Brown
Went in to buy plywood. Also needed the store to cut to my dimensions. Customer service person said the saw is broken. Lol in a store literally full of saws for sale and probably a table saw that could be used for this very service. Just found it ironic. Now the other possibility would be there was no one who knew how to use the saw. Also ironic!
