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February 2024 by Tony
Very disappointed no customer service whatsoever!! We have a new home construction with 18 windows three came poorly manufactured from what I can see by YKK!! Called my rep from JH Dowling, John he claimed that he put a repair request on January 30, he has NOT made any effort to resolve or check on any updates just to ask me if I'm ready for my interior doors. We had to make our own Report to YKK and fill out the warranty information to try to get a resolution
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February 2024 by Tony M.
"Very disappointed" and am being conservative, with the lack of no customer service whatsoever!! We have a new home construction with 18 windows three came poorly manufactured from what I can see by YKK!! Called my rep from JH Dowling, John he claimed that he put a repair request on January 30, he has NOT made any effort to resolve or check on any updates just to ask me if I'm ready for my interior doors. We had to make our own Report to YKK and fill out the warranty information to try to get a resolution..
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October 2022 by Cassandra Andrews
This place is horrible!! Terrible customer service! When you purchase something from them, and drive to the back to have someone load up your stuff, no one is around to help you. Workers that are around just ignore you!! My husband went back into their office to let them know no one was helping us, and they didn't even care!! Tallahassee Lumber is the place you want to go if you want to be treated right. I can't express enough how badly they treat their customers here. They will no longer get our business.
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November 2021 by Daniel Hobbs
This place is awesome. They sell everything a grown man needs.
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October 2021 by Suzanna Thomas
Product, customer service, and delivery always quality and on time. This is a family owned business and it shows with personal touches and customer service. Thank you JHD for helping with my Lake House.
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August 2021 by Kat M.
Awesome staff, good prices, and they are always very helpful when I come in. ?
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June 2021 by Katherine Montgomery
Awesome staff, good prices, and they are always very helpful when I come in. ?
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January 2021 by Roderick Arnold
Friendly, knowledgable and professional staff!
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September 2020 by Drew Roberts
Great service, and great prices.
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July 2020 by Vicky Jackson
I love the crew sad to see my buddy is no longer there anymore. Highly recommended
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June 2020 by Michele Sedam
The staff was extremely helpful and kind. We had just started pulling our own deck boards when it started pouring. Not only did they move the boards to a covered area, they helped us get the boards we wanted, talked us through it, and helped load the trailer.
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March 2020 by Kyle Temp
I got tired of how low quality the lumber from home depot/lowes. Go here instead! Their lumber is much higher quality and they load it for you and everything. I'll be going here from now on.
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January 2020 by Rudiger S.
As a DIY-oriented homeowner, I constantly find myself at a hardware store. In recent years this means one of the "Big Box" stores like Lowe's or Home Depot. However, as I've become more adept at home maintenance, renovation, and construction, I've found that the products sold at the Big Box stores are often of poor quality or simply not available to purchase. I discovered J.H. Dowling a while back and have found them to be a great resource for building materials. Some of these materials, like ZIP sheathing, tape, and liquid flash, are not available at the Big Box stores at all. Other materials, like LP Smartside siding panels and Simpson fasteners, are availabe at the Big Box stores, but the variety is limited, whereas J.H. Dowling is able to sell the entire catalogs carried by a variety of companies. They will sometimes have to place a special order to get the exact item you need, but in many cases (like Simpson fasteners), they carry most items in-store. In addition to their great product selection, I have to give a shout out to the staff here. I was kind of expecting the staff to be less than helpful since I am a small-time customer compared to their regular clients (builders and large companies), but in fact they have been extremely helpful and have never acted annoyed at helping me with my small orders. Very nice! Finally, I have been pleasantly surprised by the pricing on building materials here. In most cases they are priced lower than the Big Box competition - and sometimes by a large margin. With that said, sometimes they are priced a bit higher so it probably is a good idea to compare prices for the particular products you are interested in.
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September 2019 by Samuel Skierski
all the folks at JH Dowling are extremely helpful. Dennis took it a step further by leaving the paid materials just outside the door for after hours pick up. Great people great product and super service!! Kudos!! to all of you at JH Dowling
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August 2019 by Catrina Stith
Jim is a local upstanding business owner. JH Dowling is prompt and accurate with deliveries. I'm sure you'll find what you're looking for.