Today when I dropped off my Toyota Lexus RX350 Crossover, a new era was launched to continue the same excellent customer service and car care I previously enjoyed when the Import Authority car care team kept my 2000 Toyota Camry purring like a kitten!!!?
August 2024
My AC was blowing hot so I took it to Import. I also asked for a full check since it was over 50k miles. They fixed the AC and a few minor things. The price was reasonable and no pressure tactics. I will be back!
August 2024
Great communication - technically in what was inspected, why they recommended the work to be done (and what it would potentially cost), what work was performed, and updates on my cars status. A+
When you decide to bring your car or truck to us for service, we want you to know that our goals have not changed since we opened in 1994. We intend to provide honest, reliable and fair-priced repair and maintenance services to our customers. We seek to hire well-qualified, honest and dependable employees; and we mean to treat customers and employees alike with respect and appreciation. Not only that, but believe this is a formula that keeps our customers happy and that insures that we retain our valued employees. We have won various awards over the years and have been named by people’s choice Tallahassee’s Best Automotive Shop several times. We strive to maintain that distinction by offering quality, value and service on a personal level.