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April 2024 by gordon robinson
Very knowledgeable and helpful at this location, will return next year again for tax help
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March 2024 by Jan Fontaine
I appreciate my tax analyst (Catherine Bellarmine) and her expertise.
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February 2024 by Kristine Monet
LOVE my H & R Block! I'll never have my taxes done by any one else. All the "do-it-yourself" tax preparations will leave you disappointed. See a professional!
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May 2023 by Only Me
This is basically an update on my experience with H&R Block 2 months ago. After having the first bad experience on Mahan I decided to make the appointment with the H&R Block Southwood Office. Got my appointment with Cassandra Forbes. When so get there she proceeds to get my information. Keep in mind that I had always done my taxes online so all my information could have been pulled by letting me input my credentials. She wanted to start the whole process again and she did. I had regular w2 from work and a 1099C from working as an independent contractor (1k earnings). 3 kids as dependent and my husbands w2. From that I got charged $372, just to have my taxes rejected 30 minutes later. She called and said that they were rejected and that I was getting my money back since they couldn’t fix the problem to call her back. When I called her she tells me, she can’t fix it and I had to call IRS but she cannot refund me the money because she can tell found the form to send but I have to research and give her the information. I responded that basically I have to do the work myself so for that just refund me and I will fix it. Never got back or refunded my money. I ended up re-doing my taxes and paying another $59 and they got approved in 4/18. Never again will I go to an H&R Block office.
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February 2023 by April Ivery
My tax rep was Ms. Beverly at the Tallahassee, Florida Southwood location. She's smart, she cares, and she's really nice. Best tax rep I've ever had!!!! :-)
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August 2022 by Kenneth Wright
Excellent service.
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April 2022 by Kristin Tetsworth
The Tax Consultant is very knowledgeable and she worked with me last year. I trust her.
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April 2022 by Mae Williams
The tax preparer and proximity to my home.
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March 2022 by Jerrell Bennett
Personal attention. There is a warm and inviting atmosphere by the staff.
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February 2022 by Paul Rushing
The process is very streamlined and effortless and your local operation still accommodated me when I was late for the appointment which they did not have to do. THANK YOU H&R Block.... and Mr. Clifton Robinson
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February 2022 by Elizabeth WHalin
Extremely friendly staff and my agent was very thorough
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February 2022 by Jeff Crutchfield
nice people, fast and easy to file.
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August 2021 by Andre Curtis
Customer service
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August 2021 by Chris Nicholas
Been a customer for years.
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June 2021 by Twynetta Howard
Great Service
