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February 2024 by Gilbert Alvarez
I love this place they will always have my support.always has what i need..4 stars because of one thing .i always come out with way more then with what i went to get..those dang displays get me everytime ..here goes this dump a** oh i can use this .noooooo i didnt need it but i must have it smh .
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February 2024 by Chuck Wray
Well, I have not been too impressed with the level of service in my last few visits. It seems people just want to go to work and get a paycheck at least that is how it seems . I can never get anyone to look for something if it is not right there on the shelf. Disappointing.
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January 2024 by Bobbi Buffington
Home Depot you can do better than this !They have no staff to speak of to help you with selections. Once we finally found some products that would suffice (out of stock for what we came for). We go to the self checkout that was noted for cash payments and rang up our purchase. The register wouldn’t take cash. The attendant said he could print a ticket and we could go to the ONE AND ONLY register with an attendant and pay there. Go to that line and there are customers 10 deep. Absolutely ridiculous on a weekend there is only 1 register open !! Don’t think we will be back.
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January 2024 by James Wallace
Love this place
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January 2024 by Dina Vadney (dededidit)
Who doesn’t love Home Depot! It’s a fun store. People are always helpful and so much to look at!
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January 2024 by Amy Ballenger
Customer service sucks..Home depot just lost a $1200.00 phone. Lowes here we come!
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January 2024 by luis suarez
It's a small one but it always has what I am looking for
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January 2024 by clinicalia (Gale)
The store itself is fine and well-organized, but finding someone to help explain things is difficult here. You flag someone down in a department and they usually have to go flag someone else down, haha. Makes the time spent in the store longer and feel more frustrating, like I can't fully trust what they are saying.
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January 2024 by sandra Bedolla
Disappointed about the Christmas tree, it looked beautiful but at the same time weevils started to appear. How is it possible that they sell a tree with pests? I had to throw it away the year before, I bought the tree at Waltmart and I didn't have any problems. You should check your trees before greening them.
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January 2024 by Sheree Kearns
Compared to the NE Tallahassee Home Depot, the N.W. store has customer service problems. When we went to the customer service desk at the N.W. store to pick up our order, which we ordered via their website that morning, the clerk at first couldn't find our order. Then she found it. When she found it, she said it wasn't ready, though my phone said it was ready, and she even wasn't sure that the decking was available though the website said the lumber was available at their store. So we waited an hour for our order to be put together. When the order fulfillment crew was working on our order, we saw one guy putting our order together while 2 other guys just watched.We had also ordered from the N.E. Tallahassee Home Depot the same morning. When we arrived at the N.E. store, our order was ready to load, and the customer service agent knew where our order was. Big difference in customer service between these 2 stores and the order fulfillment crews. N.W. store, you need improvements in your customer service and need to work with your crew who does the order fulfillment aspect so they are more efficient.
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January 2024 by Don Casper
Very helpful and polite
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January 2024 by Saxon Broadwell
This is by far the worst Home Depot I have ever experienced. Usually when you go to Home Depot you get help offered right away by someone experienced in their products. NOT HERE!!!!! I just walked aimlessly looking for an item, asked an employee onceI finally found one, instead of him showing me to the item he said aisle 13 then I couldn’t find it and I found the man again and he said well guess we don’t have it. Ya right. Go to Lowe’s. Don’t waste your time here!!!!
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December 2023 by ken day
I like the checkout experience better here than your competition down the street.I get my Veterans discount without any hassle.
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December 2023 by Debbie Jones
Was able to get some garage lighting from this location, they came out really nice. The only thing I would say about this store is customer assistance diminishes an hour or 2 from closing as far as someone being able to answer questions about producs. It was a little frustrating but it got resolved.
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December 2023 by FLORIDA PREPPER50
They are going backwards instead of forwards. Now they are placing a partial refund amount on all purchases so that if you return anything you will not receive the full amount that you paid.