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May 2024 by Robert Little
Sherika James is awesome!!!!! Her customer service is above and beyond
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April 2024 by Angela Moten
The staff is very personable and very knowledgeable! The branch is very welcoming!
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April 2024 by red32303
Curtious
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December 2023 by Lil Mai
Amanda and Sherika were excellentwoth helping me get in and out fast and accurately.
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June 2023 by Antonio A
Ms. Marilyn gave me one of the best banking and credit union experiences ever. Unfortunately, I had a problem with the ATM for several days. Ms. Marilyn kindly offered me her help to solve the problem. She called one of the systems managers and also spoke with the branch manager to solve it. Without a doubt, 5 Stars in quality and service from Ms. Marilyn.
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June 2023 by Antonio Abad Sajamin
Ms. Marilyn gave me one of the best banking and credit union experiences ever. Unfortunately, I had a problem with the ATM for several days. Ms. Marilyn kindly offered me her help to solve the problem. She called one of the systems managers and also spoke with the branch manager to solve it. Without a doubt, 5 Stars in quality and service from Ms. Marilyn.
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May 2023 by Jmike Clark
This The Best Location Out Of All the locations in Tallahassee, Ms.Krystal Is A Sweetheart and a blessing all in one she does an amazing job on helping get things done I’d go to her any day of the week
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March 2023 by Roxie Richbourg
The lady who helped me open my account was kind and explained anything I was confused about! 10/10. The front desk agents could have better customer service. There tones were dismissive and rude but service was quick.
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September 2022 by Zeinab Elmi
They are not professional!I do not get my answers from them. They do not answer any phone calls. And they don’t have enough info when you ask for loans! I never received a phone call back from the about my loan requests! And I have four hard enquires that they don’t have any answer for that!
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September 2022 by Melissa Cummings
This is the most friendly place on earth .when I walk in some one ask can I help you.i said sure I told (jaylan) what I needed and when he wanted to do it right he call (Cam) over and she was very helpful.so hats off to them keep up the great job...
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July 2022 by Jon G
Do Not use this credit union! They added $11,000 to my auto loan because they bought auto insurance for my vehicle. Even after I gave them proof of insurance they decided to only refund $3k of the $11k. This is criminal. My auto insurance only costs $1500 a year for my two vehicles. I'd expect this from Bank of America. But from a credit union, that's low.
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March 2022 by Brendan Jarrell
Daysha is the best associate I've had the pleasure of working with at the CollegeTown branch of FSU Credit Union! She is incredibly personable and was extremely helpful while handling my account investigation behind an unauthorized withdrawal. She is truly dedicated to helping others and deserves recognition for the work she does each day for members.
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October 2021 by Sylvia Baker
Ms. Sheree Walker provided amazing assistance to my daughter and I in purchasing an automobile! She displayed a commendable disposition, and was expeditious in all of her efforts. She went above and beyond our expectations and provided SUPERB customer service!!! Matter-of-fact, because of this experience, we will always recommend others to do business with FSU Credit Union!!!?
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April 2021 by Amanda1 Willis
I had a wonderful experience today with Emmalee Hindle at FSU CU campus credit union. I took my son to get his first vehicle loan. She was very helpful with explaining things and helping us find the loan that was right for him. We look forward to our next experience with Emmalee.
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April 2021 by Mehran Sadeghi Lahijani
These guys at FSU CU are the best! I have got multiple loans with them, and each time I have been so happy with the service! The best banking option every FSU student must try!