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June 2024 by hakan pabuçcu
Good place to buy fsu products but expensive.
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May 2024 by Nicolás Valerga
You should be ashamed to be called Noles!So sad that how you treat Noles fans. I have been trying to call the store for days now and nobody from any department picks up. I placed an online order through the website and can’t get anybody to fulfill it even though they were in stock when I saw it. Place the order three days ago for next business days and only got stickers, but got charged the full shipping. I can’t get an email back either on the status or get in touch with anyone.FSU what the heck is going on?EDIT: 4th day in a row calling on each hour and sending emails with no answer in any way shape or form.EDIT 2: Today we finally got to talk to someone that apparently fulfilled our order (one item was out of stock by the time they got to it) and refund us the next business day shipping. The way that I was able to get in touch was to not choose an option when calling.EDIT 3: As expected, nothing has been shipped yet. This is outright ridiculous.
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May 2024 by Tim Astor
I have been trying to call the store also and then just recently went into the store to purchase my items and witnessed an employee pick up the ringing phone and hang up the phone immediately and the other employee standing by him just laughed. Really need to fire the entire staff and get good help! No one was busy with other customers. They just didn’t wanna work. So sad to see! I also just placed three online orders through them and can’t get anybody to fulfill it even though they were in stock when I saw it in the store four days ago. Place the order three days ago and can’t get an email back either on the status or get in touch with anyone.
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May 2024 by Maddie B
Eddie! Eddie! Eddie!The customer service goes above and beyond. I needed to get my screen fixed before I left and Eddie made it a quick and easy process. He was so helpful and welcoming. Thank you Eddie from the computer services!!
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April 2024 by mamoru shimoishi
I think this is the best place to buy Florida State University merchandise.We have a great selection of items from shirts and sweatshirts to books.I usually park my car without worrying about it, but today I got a $30 ticket.We recommend checking the parking lot for visitors.There is a food court where you can have lunch.
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November 2023 by Rebecca Redfield
Ordered something online with a fulfillment timeline of 2-4 days and no updates. No one answers the phone when trying to call any department. Based off all the other bad reviews this is an issue that needs to be resolved due to this being a recurring issue.
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September 2023 by johnna carroll
Do not even try to get your textbooks from here, go straight to Amazon. It’s been over two weeks and I still haven’t received most of my textbooks, both physical and digital. I had to call 10 times (trying every possible extension) before anyone picked up. I was told they would figure out what the issue was and get back to me, so when I didn’t hear anything back, I tried to call back about an update. This time, no one (from any department) would pick up the phone again.
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September 2023 by Sam Braley
In person is great. Dont order through the website unless you want to receive your item months later. No one will answer you and will not provide tracking updates of any kind. Currently waiting 3 weeks and in dark on where the item is.
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September 2023 by Maylene Castillo
Never answers their phone and when they do answer, they can’t connect you to the right department. Also never answers their emails. I’ve had my order cancelled and left in the wind on when my new order is going to come in.
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September 2023 by Lawrence Lincoln
They say books are in stock, but it’s the 2nd week of classes and they still aren’t available even if they are in the store
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April 2023 by Alejandro Caribas-Gonzalez
Eddie is the best. Friendly and engaging, extremely nice.
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January 2023 by Chris FL Tornado
Be careful their online inventory system is haphazard. I placed an order last week for Christmas and two out of the three items shown available online I’m told this week are not in stock. So I thought I was placing a nice order for Christmas, but ended up canceling the order because not paying $24 for socks. For the trouble, I thought they might eat the shipping to make a happy customer, but no luck with that.
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December 2022 by Donald Ligon
While on my whirlwind tour of Florida, we decided to go to FSU for some FSU gear. Upon arrival I parked in the parking garage and proceeded down the steps to the store. Found out that the new store was across the street. Upon entering asked if I could bring our dog inside and it was no problem. Shopped for around 30 min or so. Everyone was really nice and friendly that we encountered. Prices are a little steep but most were reasonable.
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December 2022 by David Sheehan
Very large store. Couldn't find Florida Gator goods ?
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September 2022 by Sondra Colonel
Great! Brand new. Great selection! We had our dogs with us and they didn't mind!
