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May 2023 by Amanda Blackwood
These people need a few lessons in customer service and just plain common sense. Good luck staying in business as the economy continues to tank ✌?
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February 2023 by Hoyt Hancock
Been coming here for years under other companies and now my own. Typically it's great service. Given you know all the employees. I had one bad experience while a customer was ordering and I was denied at 3:50. Besides that experience everything else has been great.
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November 2022 by john smith
Great people, great advice, prices compare to big box stores.
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July 2022 by Rebecca Roberts
**WARNING** If you are looking for good customer service, stay away from here. I went to pick up a non-universal flapper that a plumbing service ordered for me. My plumber suggested I take the old flapper to make sure I was getting the right one.I could tell it was more of a B2B company than a B2C company. Still, it was where I needed to go and pick up the part I had already purchased over the phone.I introduced myself and the man behind the counter said, "I thought you were going to be here yesterday." I explained I couldn't make it by the time they closed at 4 pm. Plus, I had forgotten the old flapper, but I had it with me today. He proceeded to place the new flapper on the counter. It looked bigger than what I brought with me so I placed the two flappers side-by-side. I said, "Does that look like the same one to you?"His response was swift and surprisingly gruff. He said, "I'm not a plumber. Take it or leave it." Wow. just wow. I persisted anyway because I didn't want to have to return--especially to this attitude. I said, "Well, could you just look?" Now, he said, "I'm not forcing you to do anything. Take it or leave it." Now, I'm thinking, well good, I'm glad you're not forcing me to do anything. Any quick-witted comebacks were entirely out of place; Stuart had negative-number people skills.Plumbing companies should find another supplier - one who could at least be helpful to consumers.Could hardly wait to get out.
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January 2022 by Hugo Dells
Walker is a joy to deal with.He simply is the most knowledgeable man walking this planet.
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July 2021 by BrendaLee Lennick Smith
I was looking for parts for my 1968 bathtub fixtures and this is the place to go!! Could not find what I needed any place else in town. Saved me $$$$$$$ on having to completely gut the walls. Wonderful staff that made my experience even better.
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June 2021 by Daniel Pierce
Multiple times have arrived WAY before 5 pm (listed closing time) only to find the doors chained shut. A dollar cheaper valve isn’t worth the wasted time and gas.
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March 2021 by Stanley Clark
Awesome people
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May 2020 by T.R. Baker
Great customer service. Chuck knew what we needed in a matter of minutes. Darin was very personable and efficient, too.
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July 2018 by Star Nerdy
These guys know their stuff! I love coming here. Pricing wise, I'd wager they are the same if not a tiny more expensive than Home Depot, but they are way worth it.
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January 2018 by Chung Wan Choi
I usually just need small quantities of random PVC fittings for projects; I find it best to bring a list of what I need and the staffs always find them quickly. I always go there by bike, and staffs thought I was lost. But they are nice. Price-wise seems reasonable; it also locates at a convenient location and I am happy to support local stores.
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July 2017 by N.
These guys know their stuff! I love coming here. Pricing wise, I'd wager they are the same if not a tiny more expensive than Home Depot, but they are way worth it. If you have a project and need advice on finding a part, these guys are 100x better than any chain store in town.
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April 2017 by Brahm Erson
Sean Barton is a drinking buddy and has many relationships with local suppliers. I trust his judgment. Sargeant "Ratings Troll" Sharkie is way off in his rating.
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April 2017 by Matt Schwab
Sean Barton is my racquetball partner and thinks this store is great and is not junk and I believe it!
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April 2017 by Sean Barton
idk what the junk guy is talking about. i dont write that many reviews but had to speak up and say this guy is off. all that junk you see in the pipe yard on the front side of their building is the future of your plumbing. if you like running water I wouldn't call it junk. I I get pipe from here all the time. The guys behind the counter are kind and service-oriented and I keep going back there for that reason and the fact that they have the best price in town on pipe.
