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July 2024 by Rodney King
Staff is always very helpful!
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July 2024 by it_fell
Great customer service and return policy.
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July 2024 by Gynelle Cooper
I got one of my favorite pair of jeans from here, the employees are very courteous!
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June 2024 by Paul Hughes
Took my son’s Stetson in to ask about cleaning.. (I lost my boy a few months ago from a car accident in Texas so this hat is beyond important to me) A young gentleman came right over and went to work. Excellent job in just a few min and I’m a very happy customer to say the lest. Staff were very friendly and courteous as soon as I walked in.
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June 2024 by Emma Harvey
Awesome, great service with Ashley.
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June 2024 by Chad Bertrand
I went and purchased a pair of boots on April 20 with the amazing and professional assistance from Devan. She was great at assisting with my footwear needs! Thank you Devan!!! About two weeks later the boots didn’t work out. No fault of yours Devan. So I called Boot Barn and my call was received by Casey, who was also amazing to speak with on the phone; polite, friendly, and professional. Due to the nature of my situation, she transferred me to the store manager Tiffany. After my conversation with Tiffany, she told to me to come see her and she will assist me. OOHHH she did more than assist. As I sat on the floor trying different boots, she sat on the floor with me, pulling boots and asking questions so we could fix my issue at hand. In no time at all she had me on my feet and on the go.
Tiffany, where do I start; this whole experience has been so smooth from the start. You showed compassion, understanding, and heart, which is reflected in your team. Thank you.
Due to my experience, my loyalty to this Boot Barn store has been solidified, not because of the amazing products they offer, but due to the service!!!
I can’t thank the ladies at Boot Barn enough, Devan, Casey, and Tiffany,
Thank you for all your help!!!
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May 2024 by Mary Green
Wonderful staff and yes very friendly
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February 2024 by GASPAR PEREZ
Great place to buy Western wear
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February 2024 by Philip Riefler
Trey and the crew were very helpful. I love doing business with places like this.
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February 2024 by Milton Eguizabal
I like cowboy style boots to dress
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January 2024 by Frances Brown
Great prices and lots of choices!
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December 2023 by Katie Bahmann
I was greeted at the front door! She held the door open for me and complimented my outfit. I had no issues picking up my online order. I went to try on my boots (my first pair of real leather) and I was concerned about the fit. The same associate who greeted me saw that I was concerned and made her way over to me and asked what was going on. I explained. She felt the boot on my foot and asked me a few questions and explained how boots are supposed to fit and that I had the right size.I absolutely adore my new cowboy boots and really appreciated the friendliness of this store. Also, I wanted EVERYTHING in this store. You all have a new customer! Thank you!
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October 2023 by Thomas Lu
Great selection for any budget! If you can’t find your size, online shipping to the store takes about three days.
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August 2023 by Anja Van Vliet
They let you go about your business without asking all the time if they can do anything for you.It is a pity that there is not much choice in western boots size 11, but that is the case with every boot barn.
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August 2023 by Corry Williams
So many selection so many boots so much style of clothing for the outdoors man or woman.