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August 2024 by Gaby Figueroa
Just took my car to Bob's auto repair. When I thought my car would be in the shop for multiple weeks they called me back in just 1. Thank you Bob auto for truly putting in the work. It was such a quick and easy process. I will definitely take my car here again!
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June 2024 by Chennelle Jones
Excellent and proficient and professiona service. God bless their services and business!
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May 2024 by Arielle Raff
Bobs is the only place I go for my Toyota Camry, they’ve kept it running strong since 2009. Misty is incredibly knowledgeable and helpful. The estimates are always accurate. The new location is a good upgrade! Nice waiting room! Friendly, honest staff!
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May 2024 by Kial Hathcoat
Couldn’t be happier with the outcome of the collision repair that Bob’s Auto did to my truck after my accident! Parts replacement and paint matching were superb
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May 2024 by Alexis Sullivan
Personally one of the best places I have been to get my car work done. The owners were so helpful and respectful and honest. I have been going here for years since college and I won’t go anywhere else not even for an oil change
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May 2024 by Natalie Cochran
Worst place ever. Took over 6 months to "fix" my car. Never communicated with me or could tell me what was going on. Tried to get my insurance to pay more and more for stuff that wasn't even part of the claim which almost totaled my vehicle. Promised me 3 separate dates that it would be ready but it never was ready on any of those days. First date was by January 1st and didn't get it back until March. Complained to me about my insurance company even though my insurance had paid them already and my insurance adjuster said they were "shocked" and didn't know why my car was still not ready. They didn't even complete the repairs and they messed up my power steering and won't even look at it. Everyone I spoke to at their shop was incredibly rude and lacked any knowledge about vehicles or my vehicle. Biggest regret was letting someone convince me to trust them with my vehicle.
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May 2024 by Yo Bro
Don’t go to them !!!!! Terrible service they’ll work on your car without even asking! Keep your car for a week or two without ordering parts or even giving it a look. I ordered a part for my car as well and they lied saying that they put it on never did and I got charged for it. Just do not go to them they are literally the worst mechanic shop in Tallahassee.
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May 2024 by Lia Louis
BEWARE: I would not recommend a dog to fix his bone here. When it comes to the women in the office, they WILL scam you! They will claim they ordered parts and worked on your car but in actuality are NOT purchasing new products. Stay on top of them! Check to be sure they have ordered your parts, speak with the mechanic to be sure your parts and car has been worked on because he’s the most honest. The women are like typical women in men’s work trying to scam people in a COLLEGE town which is SICK and demonic! Don’t go!! Your best option is Powerhouse (they are located on Tharpe St. ) Powerhouse is the BEST HANDS DOWN IN TOWN!! Go to Powerhouse NOT Bobs!!!
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March 2024 by Charles Bell
Like others have said, they’ll keep your vehicle for several days without touching it or communicating with you. I don’t like leaving negative reviews, but I think others should be aware and cautious. Every time I called to check on the status of my car, I was told “we’re about to pull it in,” “it’s on the lift,” or “it’s being diagnosed now,” but when I picked it up, it was parked in the same spot I left it. I understand not wanting to do warranty work, but I wish they would’ve let me know that when I dropped it off. When I called to set up the appointment, I told them it was warranty work. When I dropped it off, I mentioned the warranty again. After three days, after talking to someone new, I again mentioned the warranty but was then told that there’s a sign in the office that says I’m supposed to stay with the car? And that they didn’t actually like working with the specific warranty I have, so maybe I should take it somewhere else. All of that would’ve been fine if they told me on the phone when I initially set the appointment or when I tried to drop it off. Instead, I have three days of Uber charges as my wife and I both rely on the same car. Based on other reviews, it looks like not everyone has a bad experience. Just know that there’s a good chance you’re gonna have a bad time. Definitely could not recommend based on the service I received.
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January 2024 by Lauren Locke
Bob’s had my car for 3 weeks.The first week, it didn’t even get looked at. I called to ask about my car and they had no idea what I was talking about.Then, they looked at it and ordered the parts. The employees there don’t communicate well with each other because one person told me all the parts were there and the car was being fixed, and then a day later another person told me that they were still waiting on a few.Finally, after having to call repeatedly and bug the employees there for a straightforward response for an entire week, they told me my car was ready. I went out there and—surprise—they told me the car was actually not ready because they had not called my insurance company to confirm payment. I had to argue with the employees (and manager, Misty) in the lobby to get my keys back.Now that the car is “fixed,” I drove it home and it made a loud clicking noise the entire time. Turns out they somehow managed to create a new problem for me to fix in those 3 weeks they had it, and I had to take it to another shop to fix what Bob’s broke.Do not take your car to Bob’s.EDIT TO ADD: The dealership looked at it and told me what a bad job Bob’s had really done. Nothing was fully fixed all the way and they had used generic parts (even though they told me the “repair” took so long because they were using BMW parts). Not only did they not fix the car— they lied.DO NOT take your car to Bob’s.
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January 2024 by Danny Massoudi
Nice people with great Services!
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November 2023 by Carly Pickels
I've never met a group of more professional, knowledgeable, and honest people in the automotive repair industry! They have created a family environment where they treat employees and customers like their own. You won't get more honest and affordable service! They are also incredible supporters of our community. Thank you Misty and Melissa!
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November 2023 by Jay Jubran
Great mechanic Shop In Tallahassee Florida
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October 2023 by Jerry Richardson
I recently had the pleasure of bringing my car to Bob's Auto Repair and Collision, and I couldn't be more impressed with their service. From start to finish, the team demonstrated professionalism, expertise, and genuine care for my vehicle.The communication was excellent - they kept me informed every step of the way, explaining the necessary repairs in a clear and understandable manner. The turnaround time was remarkably fast without compromising the quality of work. My car looked as good as new!The staff were friendly, approachable, and went the extra mile to ensure my experience was seamless. They provided a fair and transparent estimate, which was much appreciated. It's evident that they take pride in their work and prioritize customer satisfaction.I highly recommend Bob's Auto Repair and Collision to anyone in need of automotive repairs or collision work. They've earned my trust, and I'll be returning for any future automotive needs. Thank you, Bob's team, for your outstanding service!
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October 2023 by Lee Thomas
I really loved this place. I even received 10% off for being a student.
