-
April 2024 by Megan Eichner
I rented a unit online and then went in today to ask some questions/buy a lock and I was greeted with one of the nicest people I’ve ever met in customer service. Kevin was so helpful, giving me the entire run down on Prime Storage, and ensuring I left with no confusion. He offered many helpful tips and overall made my experience so efficient. I can say today I left with a smile and definitely recommend Prime Storage to those who are not only looking for a great, clean storage unit, but for awesome, inviting workers like Kevin.
-
April 2024 by Pamela Johnson
The storage office and areas were clean and well-maintained. Professional and welcoming! Kevin went above and beyond to extend every courtesy in our move-in experience.
-
April 2024 by Piero Sotero
Kevin was extremely helpful and cool, not only that but he took the time to carefully explain everything for us, and made sure to get us in on a great deal. Left Prime Storage today with a new friend, shouts out Kevin.
-
April 2024 by Robert Holmes (Ddman)
Very nice when asking questions about storage and promotion that were available
-
April 2024 by Courtney Lentine
I thoroughly enjoyed my experience with Kevin. It was my first time renting out a unit and he was very patient with me. He made sure I was comfortable with everything and gave me all the information I needed. He was extremely friendly and is the best person for this job.
-
April 2024 by Alyssa
Good storage place for college kids. Good prices and discounts. Kevin was very helpful and knowledgable!
-
April 2024 by Rylee Bleakley
I went today to rent out a unit for the summer and worked with Kevin. He provided excellent customer service and made sure we knew everything we needed to. He worked hard to find us units that worked best for our needs, and was extremely patient with our questions. Kevin gave us a great experience!
-
April 2024 by Angelina Mariani
Kevin was very helpful!
-
April 2024 by Mitch Dawn
Shannon was very informative and knowledgeable and was easy to communicate with as was reliable. Kevin is amazing, he was patient with issues with paperwork issues we encountered and escalated the issue to rectify accordingly. He followed through with all steps involved and was easy to speak to and made by decision to use Prime to be the correct decision.
-
March 2024 by Griffin Broecker
DO NOT use this facility for storage. I rented a unit to store my belongings while I was moving houses. I was unable to move into my house for 2 weeks after my lease ended, so I went to stay in North Carolina. I moved a few of my things into the unit prior to my move out day. On my move out day I drove to the storage with all of my stuff in my car and there was no one at the facility in the middle of the day. The door was also broken. I had no way to put my stuff in the unit and on top of that, all of my winter clothes were in the unit. It was 20 degrees in NC and all I had were tshirts and shorts. I called customer support and they were not able to do anything at all for me. I have tried to speak with a manager multiple times, I have left countless voicemails, and even gone back to the store and spoken with the employee to relay the information. Terrible management, incompetent employees, and a useless facility. DO NOT GO HERE.
-
March 2024 by Wanda Larrabee
Hi,Been there 2 months and have no complaints! Grounds are clean for the most part. Prices are good staff is very knowledgeable and friendly. My storage unit was nice and clean!!!Thank you
-
March 2024 by Rose Dahmer
I love this place they keep my stuff safe and they are so nice and helpful every time I call.
-
March 2024 by Joe Wymer (? the lock guy ?)
Staff member Shannon outstanding great attitude very helpful and all business
-
February 2024 by Sean Barton
charged the late fee a day earlier than the contract specified and when we complained, they corrected the fee and evicted us from our unit.
-
February 2024 by Curtis Jones
Well I got to give it to this place my back was against the wall I had to move like ASAP on Friday and I didn't know what I was going to do with quick thinking I made a call to prime storage and I got the best deal I think I could have gotten the price for the storage u would not believe it if you need a storage unit go to prime storage