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May 2023 by Marta R.
I made an appointment for today and no one took care meI waited an hour after the appointment and nothingIt's so sad This was one of the best banks in Miami They're hiring the worst workers ever
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May 2023 by marco c.
Surprised about the 2 stars , this branch should close as the whole operation doesn't work .Opened account and all looked fine until I have started to use it.Debit card arrived half way, mine after 3 visit to the branch as twice was lost in action, my wife one took over 3 weeks .Wire transfer not working , at the branch they mention because week end is not possible , anyway even after visiting the branch their system declined my transfer .They charge 25 dollars for a 5k transfer and it doesn't work .In a month I have been here transferred from Uk , I have been at this bank at least 25 times .Limit for transfer while calling to the bank from the car dealership is 5k.I asked to raise it as I have 12 k to send and they couldn't . They told me the amount max is 5k daily .Next day 5 more k was not possible to transfer .Visited the bank again and the branch manager , another one told me that limit is 50 land I started to Lough. Anyway he did the transfer , all seemed ok but after 2 days it was declined abbavavava What a complete joke . I have been more in a month in this bank that my entire life in all other banks and I have bough houses, flats and many transaction in uk, Italy, China but so far this was for me the worst worst place !What make me lough more is that while working and living in Hawaii many people keep repeating me that Hawaii is not mainland , in mainland all is organized and works .... Sorry to say but Hawaii was more advanced and things was easier to make !Avoid citi bank and choose another bank if they may exsist a better one !
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January 2021 by Chris S.
Clean, convenient ATM. Located inside a secure door. Requires card to access. Particularly nice: an ATM withdrawal option to chose a mix of 5 and/or 20 dollar bills.
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November 2019 by Michael A.
Always quick service with no waiting for a teller. The Customer Service reps are always helpful and there's minimal wait time. Better than other banks I've visited.
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June 2019 by Valeriy G.
After waiting in this bank for 30 minutes, the Citi bank representative Elena or Marina (don't remember her name exactly) refused to make a wire transfer just because the money came into my bank account today. First, she asked where the money came from, but then apparently she just "didn't want to risk it", even though I have done the same wire transfers without a problem in Aventura and Hollywood branches of Citibank. Left me with the bad impression of the bank.
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January 2018 by Marcio Figueiredo
Bem vazio...
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January 2017 by Jessica Szewczuk
Horrible to make a deposit I had to wait 1 hour and 15 minute unbelievable just one person working as a teller and he Miguel Negro took like more than 3 5min with just one person this is unacceptable