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March 2024 by Day Leo
The staff are great
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March 2024 by Marita Gonzales
Excellent service either for printing documents or sending packages. Everyone was very attentive. Judith is suoer nice!
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March 2024 by Larry Baker
I very rarely need the services of this store but when I do it is the closest to my home. For two days I have been trying you have a document notarized. They have a notary who I was told by phone stays till closing at 7pm. I called as I was in traffic and the employee I believe JOSHUA repeated 3 times over the phone “Get here before 7pm and the notary knows you are on your way and WILL take care of you.” I arrived almost getting into 2 accidents at 6:56 pm. Doors were locked (typical Latina employee attitude rushing to get home ) I knocked on the door and was ignored till finally I was let In and treated like garbage. Called a liar the Latina lady said the notary went home and he never told you he would take care of you. Lie lie lie. This is the second or their incident at this particular location. The franchise should fire the obnoxious Latina employee for being so non caring and rude. You barely can understand her with her broken English. Thank god I found a mobile notary to rescue me from these liars at UPS and I paid a little more but her was a total professional and came to my location and notarized the document. UPS must stand for Un Professional Service. Stay away from that Location. See other reviews are poor as well. Terrible customer service
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February 2024 by Justin Marti
Everything was great. Line was short, employee was nice and smilingly answered my questions, and the store was clean. Not much else a patron could ask for.
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February 2024 by Corenzo Lanier (Zobo305)
There to just drop off a Amazon return. There was no line and it was 3 workers available to help me. Was in and out in about 8 mins.
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December 2023 by No Name
I dropped my package off here and paid $279 for shipping a 101 IB box. I was told I would be refunded the amount for the box from the seller and the shipping once they received my item. My item apparently became “damaged” to the point where they discarded everything. I went to talk to the store, they gave me a customer service number to call. Call them and made a claim. They at first denied my claim saying it was my fault that the package was not secure. EVEN THOUGH I TAPED IT AT THE STORE WITH THE EMPLOYEE. Then they accepted the claim but the customer service people had to talk to the people at the store but they wouldn’t answer. Every time I would talk to someone from this store they were rude and lie about never recovered no a call from the customer service people on the phone. I wanted to speak with a manager and they said they don’t have manager. Worst experience ever. I’m owed about $700 and no one even cared. Yude is the lady that had originally “help” me package the package that had apparently disappeared…
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October 2023 by Ron Johnson
Worst CUSTOMER SERVICE everI went into the store to return a product to Amazon, my printer was not working, I asked the person at the counter the employee if they could print the one page barcode that Amazon sent to me in an email. They wanted to charge me four dollars to print one page.This is the worst excuse for the business I’ve ever seen in my life stay away stay away
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August 2023 by Brooke Lauren
I was there this Sunday and Javier helped me ship some documents. He had a smile and a great disposition.I will be coming to this location every time now!
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July 2023 by Mary H
I love this store. I usually have to ship on Saturday mornings and Jorge is always there on time, has a great attitude and is such a nice young man! Great staff!
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July 2023 by Collective Mas
I'm a longtime customer of the UPS Store, every time I come for service, I'm waited on by Yude. She is affable, courteous and efficient.
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June 2023 by drew kreegel
The staff of a business is the most important asset. Here they are quite friendly and professional. I have found Yude, who I think is the manager, to consistently be very helpful, knowledgeable, a very hard worker and will go out of her way to be of service with a smile!Drew Kreegel, MD
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June 2023 by Mike Tomaselli (MikeyMike)
Yude, always does a great job helping me at the store. Never had a bad experience. She's friendly and professional.
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June 2023 by Scott Morgan
I have had a mailbox here for years and the staff is very helpful and friendly, especially Yude. She always has a smile and friendly word and makes getting my mail and packages very easy.
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June 2023 by mario caceres
I’ve been coming to this UPS for the last 5 years and the staff is great! I love their work ethics and professionalism.
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June 2023 by Julie Solomon
Yude is amazing! Tide is always helpful and professional! I only go to this UPS location because Yude is there.
