-
December 2023 by Shula R.
Located across the street from the Sawgrass Mall this Sam's Club has grocery, liquor, and tire stores all in one place. This Sam's club is usually well stocked but Sam's doesn't rotate items as frequently as Costco. They could also use a little more variety in the produce department. Staff also varies in friendliness levels with some very helpful and other barely willing to acknowledge your existence. Overall though they do offer a good value on a lot of items and that is why we return.
-
November 2023 by TheRagingFork ..
Sam's club during the holidays usually nuts but today not so bad. The staff at the self checkout lines very accommodating. The meat cutting guy not working today - staff cuts ? Unsure why...Prices on paper goods has gone sky high - at least doubled in last 3 years, but so has everyone else. Sam's still very slightly better deal at bulk, but have noticed sizes are smaller of certain items. Sam's has most items i need. They have many freebee try me now food stands which i enjoy. Propane for sale outside. Great deals at front of store on hotdogs and pizza. Really great prices on HUGE apple pies. Also, competitive prices on wine and liquor. Very clean store which tells me that management cares.
-
August 2023 by Jaime Cuch
They have stolen some sunglasses and a perfume that I had in my car
-
May 2023 by Hayley C.
5 stars for the bakery they're so quick and cheap and compared to Publix it's such a huge price gap 17$ for a cake personalized & 10$ for the cupcakes. I got my baby shower stuff here as well and the flavor was 10/10 everyone loved it
-
January 2023 by Brian R.
Well, Sam's Club used to be synonymous with "Customer Service." Oh, but the mighty have fallen, right down into the dark drain of declining enterprises. Shareholders, pay attention. We've heard this lament before. Remember K-Mart? Hmm. Blockbuster? Anyone even remember them? Good comparison because Amazon has stolen the thunder of a lot of wholesale companies. But here's the deal on that dilemma. If your competition is fierce, you carve out a new niche. One tried and true business model is throttle up your customer service. Take note, Sam's Club. Your customer service royally sucks. Case in point. My wife and I arrived at the Sunrise store and discovered there were no carts. Now, talk about poor and incompetent management. If your bread and butter is based on volume, and you don't have a cart for people to pile up their merchandise, its analogous to owning an airline but not having a single plain. Enjoy the flight, folks. Now, back to today. Insult to injury. When we asked two employees in the cart-area for carts, they laughed. No kidding. Hmm. Something tells me that Costco will be laughing too, all the way to the bank. I did get finally get a cart, but only after walking out the door and seeing other frustrated customers scramble for them in the parking lot. If you don't have the staff to adequately handle a Saturday rush of clientele, hire more people, unless you secretly work for Costco!
-
December 2022 by Joanne L.
Ketly in the bakery at the Sunrise Sam's Club location went above and beyond in helping me deliver holiday cheer to my clients this Christmas! When another vendor couldn't fill my order 2 days before I needed 32 platters of 60 cookies, Ketly and her team came to the rescue. They came in early and were baking elves. I so appreciate their kindness during a stressful moment for me. I will go back again and again. Happy holidays!
-
December 2022 by Destiny W.
I visited this Sam's location yesterday and I was served by two very rude cashiers. I was confused as to what the attitude was about if, like other people, I was shopping. It was so bad that I had to get the name if the second casher, Diana. Horrible service, snarky remarks, rolling her eyes. In desperate need of a customer service crash course.
-
November 2022 by Isabella C.
Sams club is pretty good!! it has great prices for the bundles it comes with. Not to mention the sample machines around the store. I highly reccomend this place.
-
August 2022 by Ana Zamora
The 2 stars are only for great prices on tires. The service is terrible. They overinflated my tires and when I pointed it out they said that their tire pressure machine was not working properly. I could have had a bad accident and they couldn't care less. The person taking your information and "servicing" the desk is a guy that has no idea of what customer service means. Very indifferent and careless individual. His answers are sarcastic. Whoever is managing this location obviously has no pride.
-
July 2022 by Ahmet Karakuza
these people are crooks. They will damage your car. Dont ever trust your car to this specific sams club.
-
June 2022 by Ahmet K.
I got tires installed at this location. They scratches my rims. I had to go back and forth between managers to get a solution. Go elsewhere where they care about your car.
-
March 2022 by Nick Biegel
They won't put your hubcaps back on after a rotation.
-
February 2022 by Ruth B.
Less than 1 star for the tires service in Sams club, staff are not interested in doing well their job, I was waiting for more than an hour just for them to check a tire that had been left installed incorrectly no one attended me at the end they say they did not have my car waiting and make me do another order for checking. if you come to buy you will be treated splendidly but if you are going to claim a bad installation they will leave you on hold all day!
-
August 2021 by Michelle G.
I love shopping here , store is well stocked and clean . I however didn't really appreciate that staff was allowing people bring big dogs or any dogs for that matter into store . They weren't service animals , feel is shouldn't have been allowed to to all food , one lady was sitting with her dog cafe area . I hope this issue is addressed.
-
July 2021 by Cesar Campos
Do not waste your time going there, you will get " NO SERVICE AT ALL"
