Saks Off 5th offers a large, clean, and open shopping environment with a wide selection of men's and women's clothing, purses, and luggage, making it a great place for deals on quality name brands like Vince, Polo, Lacoste, and Robert Graham. The store has a friendly and helpful staff, with standout employees known for their patience and excellent customer service. Customers have praised staff members for being kind, attentive, and going above and beyond to resolve issues, creating a welcoming atmosphere. The checkout lines are generally short, though weekends may be busier. The store's spacious layout makes it easy to browse, and its deals are often better than those at competitors like Marshall’s or TJ Maxx, though prices tend to be higher. Overall, Saks Off 5th is appreciated for its good quality bargains, friendly staff, and clean environment, making for a positive shopping experience.