PacSun is highly praised for its excellent customer service and friendly staff. Customers frequently mention attentive managers and employees, such as Moses, Liz, and Jacob, who go above and beyond to assist with sizes, returns, and finding specific items. The store is described as clean, well-organized, and full of products, creating a comfortable shopping environment. Staff members are known for being helpful, professional, and kind-hearted, making shoppers feel valued and appreciated. The store also has a positive, cool vibe that customers enjoy. Improvements like fixed fitting room doors and a cleaner store contribute to a better shopping experience. Overall, PacSun is recognized for its attentive staff, great customer care, and a welcoming atmosphere, making it one of the favorite locations in the area.
Lizzy was super helpful with my pick up order! She took the time to look up for the item in the back ✨
July 2025
I had a great experience today with the manager Moses. Was super attentive helped me get the right sizes for the T-shirts I wanted also help me with the return. Highly recommend this Paxon they are extremely attentive. Thank you Moses
January 2025
The customer service here was exceptional. I don't remember the lady who helped me, but she was extremely helpful. But to top it off, the manager, he was top tier. I wish all managers could be like him.
