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March 2024 by arianny vitoria
You come from far away to shop and the place is simply closed, I spoke to an employee and she said it would close for 15 minutes and didn't give any explanation. I was waiting at the front with other people and there was no opening again or any explanation.
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February 2024 by Heidi Sherif
products are always out of stock.customers are not helped out and cashiers are rude. south beach branch is more professional.
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February 2024 by ana burgues
Valeria was very nice and kind helping me through my visit at this location, she took the time to showed me how to use the products according to my skin
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February 2024 by Jossef B
Bad customer serviceGirls aren’t patience with customers and giving attitude.Rather go elsewhere no outlet and pay more but get more attention!
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February 2024 by Gabriel Portela
I never understood how some people get up in the morning and think to themselves, "you know what I'm gonna do? Go yell at some people in the mall for something out of their control". Unfortunately for the girls here, they seem to have to deal with that a lot yet despite all this, they were still super helpful and had great attitude when I was there with my mom, love the team and all the help they gave us!
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February 2024 by Aaron Bailey
Amanda the store manager is the most un honest person! We bought by mistake an eyebrows pencil - different than what we wanted and came back the next day to replace it with the correct one. She claimed that it was used. I showed her a brand new one and compared it in front of her eyes and she was insisting and say that it was used so she can’t exchange.Don’t deal with this kind of ppl.Go anywhere else.Bad customer service!!And bad products!!Zero star
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February 2024 by Stef Salcedo
Cool make up store. Jess is a great helper and really knows how to find exactly what you need! I like the way the store is set up really has some good stuff.
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January 2024 by Christopher Agnant
Great store, Lucy is very attentive and always gives great advice when I need help choosing products. Thank you Lucy thank you KiKo
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January 2024 by Eduardo Fernandez
I went to the store to buy a gift for my wife and Maria was very kind in helping me find something perfect for her, and other things that have a very good price and offers that I was able to include in the gift. Attention 10/10.
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January 2024 by angie cruz
Excellent quality of products and good prices
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January 2024 by Rischanda Ernest
My go to make up store! love the products, customer service is great, Sharand is very helpful.
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January 2024 by Lucas Perdomo
I took my girlfriend here and she loved it, the ladies helping were really nice and patience when it came to explaining the products, 10/10
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January 2024 by Abigail Mullings
The products work well for those who have oily skin. Sharonda did well service-wise
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January 2024 by Darren Roberts
My shopping experience in Kiko was very good. Customer service in the establishment is beautiful where I was assisted when entering the building. Staff was very friendly and knew product knowledge extremely well. I honestly just want a small gift set for my girlfriend and ended up getting the set and stuff for her eye lashes & blush. Associates Sharonda and Valentina both made it a wonderful experience for my first time shopping for make-up for a women.
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January 2024 by Paulo Castro
The few employees present don't care in the slightest about being polite to consumers. Most products have no price and employees get irritated when asked how much the goods cost. I don't recommend buying from this store.