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March 2024 by Kayla K.
While there are plenty of Journeys throughout Broward and Dade you can visit, the employees can make all the difference. I visited the Journeys location at Sawgrass on February 8, 2024 at 6:00 p.m. The manager and female employee working were excellent! I was shopping for a backpack and they were very eager to help. Good customer service is hard to come by but these two were so friendly and courteous I felt compelled to leave a review. I wish I knew their names to give them proper recognition. All I can say is more businesses need employees like them!
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August 2023 by Marina Ramirez
Do not buy in this store, I bought one sneakers and, it got Brocken in four days they didn't change it or refund me anything.I didn't think anything about this business, I bought some shoes on the fourth day, they broke and they didn't want to change or admit that they were defective, they didn't give me my money back.
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April 2023 by משה חליוה
Huge shopping mall. Nice prices, not cheap as described.For shopping lovers only beyond that is tiring.
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June 2022 by D Ibarra
Very good selection of shoes. A little expensive.
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November 2021 by Edgar Lopez Morales
I really love this store, they have so much pretty shoes
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October 2021 by ROSA
was just at your store ( sawgrass ) on Friday afternoon 10/1. the sweet girl has some pinkish hair color, is awesome and smelled sweet !!! I kind of saw her name tag but couldn't remember, only that it started with an "L" , she is Patient and had exactly what I wanted and then some. She was not pushy, we need more people like her working around people. I will surely be back here to buy shoes for gifts, my family etc, hopefully she will be here to serve me. I really liked her service and cannot tell you again how pleasant it was to shop here because of her! way to go L !
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August 2021 by Annie Angel
She was really nice and didn’t mind helping us out and gave us advice too 5 stars for her she deserves a raise
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January 2021 by Emerson Willis
Cute store
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December 2020 by Justin Williams
Great place for abstract shoes
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September 2020 by Gabby L
Maria is one of the worst Store Mangers I’ve encountered, not only to work for but also highly unprofessional to customers regarding returns/exchanges since she only cares for revenue. Store was constantly unkept and disorganized. No regard for keeping a steady schedule and letting employees go when their shift ended. I hoped with Beth gone they’d get rid of her too but guess not.
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May 2020 by Dina K.
I went here about three months ago with a friend to look for and buy a pair of shoes. Once we entered the store, the employee, a Hispanic girl, approached us trying to help. We told her we were looking and proceeded to check out the shoe displays however felt so uncomfortable during the entire process because she was staring at us so intensely and was not giving us any space. We then asked her if there was a specific shoe in our size and when she brought it out and we thanked her, trying to signal that we didnt need any help, but she stood directly over us watching. The whole process from start to finish was extremely uncomfortable and suffocating because she wasnt even making conversation, simply standing over us and watching non stop. Even though we wanted to purchase shoes, we ended up leaving soon after just because we did not feel comfortable there being watched 24/7.
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January 2020 by Robert Hauber
Very nice store
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December 2019 by Howard Phoenix
Great place, just not sport shoes
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August 2019 by Griselda Aztarain
I love you Store ❤️
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May 2019 by Beautiful Dizaster
Grest shop