-
August 2024 by RYAN MARTINEZ
Fantastic service. Called and helped me out right away twice now and does wonderful work on the bikes too. 11/10 would recommend
-
April 2024 by Nicolas Urrea
It's amazing the horrible customer service that Felipe provides. I bought a helmet and goggles from this store on a Saturday and have been promised that I will receive my goods by Wednesday, various times I tried to reach over WhatsApp and phone call to his staff and Felipe its self just to be redirected to voicemail or told vague explanation cutting me out. Just one thing was asked for the good of communication, and it was to share the tracking of the order so I don't have to be on top of Felipe to see if the goods have arrived since he will just delay the delivery of the helmet and goggles and never provide a well explained reason of why my stuff has not arrived. The rudness and lack of professionalism on phone call (recorded btw) demonstrate that Felipe is not looking forward to customer satisfaction. INSTEAD of taking the time of sharing the tracking of the products (that I already paid for), I've been told that if I don't trust the store, I can just get my money back... I'm pretty disappointed that Felipe thinks that way. I was not looking for my money, I really wanted the stuff that I bought and I was looking forward to buying a bike for my girlfriend soon, now we know that Felipe and his store is never going to be the correct place.
-
February 2024 by Eduardo Perez
The service and attention are very good, the only thing is that the price for the repairs is well above average. I would not return again based on what I paid for a simple repair and I did it because I had no other option at that time and I had no way to return home.
-
November 2023 by Brian Voelker
I just got back from getting a hydraulic brake bleed for my front brake. The service was very timely (same day, which is UNHEARD OF with bike shops), it was performed well, and the staff was friendly. I will definitely be back to this bike shop. Good stuff!!!
-
November 2023 by Jim Fernandez
Filippe is awesome & really spends the necessary time to get to know you & your biking style & sets you up with the right bike that’s good for you!
-
November 2023 by Sergio Monsalve
Very good service, I had a problem with the adjustment of the di2 and the rear brake (both new) they detected it quickly and resolved the issue 100%, thank you very much Felipe, I recommend your store ??
-
September 2023 by Jose Vargas
Excellent bike shop. Wide selection, friendly service, and Felipe has expert knowledge. Highly recommended!
-
July 2023 by Michael
This is the bike shop to give your business to. Felipe the owner goes out of his way to solution your needs and gives fair prices. I highly recommend.Big mike
-
June 2023 by Aida
This bike shop is amazing! Costumer service is amazing as well! I walked up on a Friday morning the store was closed at the time, but the owner was getting ready to go for a ride before he had to open for business and I had a flat and he said no worries come in and I can fix it it will only take me a few minutes. He delayed his ride to fix my tire so I could ride. He didn’t have to help me his store was closed at the time! You can tell he loves his what he does and loves dealing with people. RECOMMEND THIS STORE HIGHLY
-
June 2023 by Juan Escobar
Wish this location the best- I was pushed out of the store for confessing that I bought my mountain bike elsewhere (for a deal they could not match)- even though I was newly in the market for a road bike + cycling clothing. Passionate owner who cares/knows about what he does. You wont see me in there but I still highly recommend for service/bicycles
-
June 2023 by O L
E-scooter tire repairRenee will take care of you$50 is kinda steep but same day…Go here
-
June 2023 by O D.
E-scooter tire repair Renee will take care of you $50 is kinda steep but same day... Go here
-
March 2023 by Jonathan Palmquist
Called the bike shop for some questions and Felipe helped me right away! Made my way there and bought two bikes and the customer service exceeded my expectations!! Not only did I get a wealth of knowledge but they made sure everything was done correct, from warranty to bike fittings etc. I highly recommend this shop!
-
February 2023 by Kyle Costa
This bike shop is not one you should go to they take forever to help you out I’ve been waiting for a part for 3 years and I still have gotten it I don’t recommend coming here
-
February 2023 by W. Alejandro Polanco
AMAZING service! Needed a repair on my '20 Scott Spark and even the store where I bought it from couldn't repair it because "the parts were out of stock". These guys not only fixed the problem but threw in a couple of other adjustments without me even asking. The bike was ready same day. They have won my business going forward.