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June 2024 by Heavy Duty
Angelis was the best!! Every time I go to this branch she is who I see. She’s always cheerful, great attitude and she assisted me in top speed I wasn’t inside the branch any longer than 8 minutes. I know that anyone else can attest to how helpful she is!!
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May 2024 by edwin villalobos
Excellent ?
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May 2024 by Anthony Ramirez
There’s an arrogant “gentleman” not looking to help just shuuush people away so he can go home behind a desk
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February 2024 by Elsa Molina
Good service and very attentive...
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January 2024 by Ryan Opert
Staff is friendly, prompt service.
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November 2023 by mileidy martinez
The best bank in the world
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October 2023 by Jersey Devil
Waited in line for 30 minutes then they told everyone "sorry, the system is down"
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September 2023 by Dear Journeys
Last week, I had a scheduled appointment to update my legal name to my married last name. Unfortunately, my appointment was rushed by Phyllis due to an older white woman's walk-in request. Despite providing accurate information about my employment and salary, she misrepresented them on my documents, citing the need to expedite the process for her next customer. I felt undervalued and experienced a lack of concern for my issue during this interaction. My issue was not resolved as my legal name was not updated on all my accounts.
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June 2023 by ORIELA SECO
looks like they don’t like latin customer, me and my husband get there at 12:30 pm banks close at 2 pm I know we don’t have an appointment but we agree to wait to see if when they finish with appointments has time to open an account to us ,they have to people opening account and as soon as we get there the male was give us excuses to make us leave from the first moment he doesn’t want to serve us .There is no option for negative stars because not even one they deserve
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June 2023 by Milagros Hernandez
They block the account, they ask us for documents, they ask us for the same documents several times! We have lost time, we have had stress, we have made arrangements and more arrangements, we have had to stop working to spend hours on this! We have stopped earning our living because of it! And after they assure us that the account is no longer blocked, many days later, we still cannot operate with the Cards! So much technology for such a bad job! Appalling! Unfortunately! If we had to give them a score from 1 to 10, I would give them MINUS 10! We do not recommend it to anyone!!
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June 2023 by Milton Nazario
Long wait times
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May 2023 by Lolita Jane
The teller was very rude and unprofessional.
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April 2023 by Tasha Louis-Jean
Representative Phyllis was late for our meeting which was Scheduled For 9 AM. Had to wait. While she Boot.Up Her computer. No customer service whatsoever center was dirty and kept directing me back to the website to do anything
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March 2023 by Faith Grace
Unprofessional bad banks worst customer service
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January 2023 by Stephen Sheehan
Renise was professional, polite and super helpful with assisting with my currency exchange order. In and out within 10 minutes!
