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December 2024 by brian christensen
The lobby is permanently closed, there is $150 minimum order and you have to know exactly what you want. FAIL
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April 2024 by Dick Dorfman
Great people, great customer service. They’ve been one of the best for a long time.
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December 2023 by Brent Sehnert
They have just lost a customer of 26 years as placing last order today. Raised min order to $150 so requires me to not only get another vehicle to fit everything, it makes me take up valuable storage space in my office as I can't just buy as I need. The employees are great to deal with but I hope this business decision not only costs them my business but many others as well and talking to other s in parking lot we are all making choices to move on. Even the office people hate this new policy.
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July 2023 by Alton Wizzard
They raised the prices for tape and stretch wrap and shrank the product. That’s not right apart from the products and the high prices customer service 8 of 10
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December 2022 by Ramiro Alban
Excellent service
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December 2022 by Dennis Satey
The service is absolutely terrible
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December 2022 by George Gardner
Good prices and good customer service.
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June 2022 by Betty Thomas
Moved from FL to PA 10 years ago I found boxes and HUGE BAGS OF Styrofoam peanuts to pack my lamps and chandelier in. I am in the process of moving back to S FL from PA it is so difficult to find packing materials here. What I wouldn't give to be able to access A&M.
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March 2022 by Simon Kakon
I have purchased for years from this company just to give business to a local firm while any other source was cheaper. Now for the first time that I have tried to return a defective product, they are giving me hell and bunch of lies and excuses. They asked me to record a video that shows why the product is defective. i told them that they should record a video in advance before they deliver anyone's order, isn't that fair to ask? It was ordered online on their website, they did not indicate out of stock or special order, It wasn't a special order, they charged my credit card and delivered a month later. This company make up rules and policies as they are pleased.NEVER AGAIN. This company does not have even one product that cost less than Amazon. My recommendation is to avoid this company at all cost. A company that is having hard times accepting returns is not a good one.
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March 2022 by skullhart
Credit card fraud initiated here. I just received my new card and only used it here to set up an account and just like that fraudulent purchases were coming into the account within a couple days. You need to secure the cardholder accounts better! Will be filing a PCI compliance complaint with VISA.
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February 2022 by Luis Sanz
Bad costumer service. Inadvertently changed their hours without letting customers know, drove 1 hour to pick up an order arrived a few minutes before 3:30 the gate was still open and when I called they refused to bring out my order and said they were closed and closed the gate while I was parked. The customer representative stated the boys want to leave. Needless to say will probably not use this company again.
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February 2022 by Maria Andrea Kann
Terrible customer service, website is a mess. Wastes customers time. Do not recommend, employees seem bothered and like they don't want to do their job.
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December 2021 by Jackie Andujar
Great Customer Service from Xiomarise.
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December 2021 by Ari Kalish
Great customer experience...from phone to online order to curbside pickup A+
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December 2021 by Jonathan Caesar
(EDITED)I have come to realize that the staffing concerns were a sign of the times rather than the efficiency of this specific establishment. The product they deliver is A-1 and gets the job done. A couple minutes of time spent will yield a good packaging haul - especially if buying in bulk.They also have a lot of sizes and variations to choose from, so kudos to their staff for being so well-rounded in sourcing those materials.(SEE ORIGINAL BELOW)They have become incredibly slow due to COVID19. The wait time on the phone needs considerable improvement.
