United States Postal Service

Post Offices
Hours: The United States Postal Service (USPS) at 18070 Collins Ave offers a mix of experiences for its customers. Many reviews highlight a recent positive shift in service, particularly praising employees like Yalanda, Marilyn, and Michael. Yalanda is recognized for her professionalism, kindness, and ability to handle difficult situations with grace, especially in a challenging neighborhood. Customers appreciate her responsiveness and the detailed information she provides about international mail transfers. Marilyn is also noted for her respectful and patient demeanor, making a significant impact on customer satisfaction. However, some reviews reflect past frustrations with service and staff behavior, particularly mentioning unprofessional attitudes from former employees. Despite these issues, recent experiences indicate an improvement in service, with customers reporting quick transactions and polite interactions. The post office is busy, and some suggest that more staff could enhance the efficiency of the location. Overall, the USPS at this branch is evolving, with dedicated employees working hard to create a better environment for customers.

1. Sunny Isles Beach, Florida