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August 2024 by Jennifer Diaz Torres
Rooms: Comodidad, buena vista, limpios
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July 2024 by mario hernandez
Fridge was stocked but there were no cups or utensils. The service was excellent but they need to fix the walk way from the hotel out to the beach. It's very lumpy and I tripped and injured my back
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June 2024 by A C.
This was our honeymoon trip - we ended up leaving early due to how we were treated here. We were promised a honeymoon set up. We called a month in advance for this, only to arrive and nothing was set up. Front desk was not apologetic about this. The room was grimy and dirty. Air vents had dust and dirt in them. Cabinets had dirt and hair in them. After sleeping here for two nights, we discovered BLACK MOLD growing all over the ceiling, plus water damage. We were told by the manager named Genesis that she would not be refunding us for the two nights we had already stayed in the room. We were spoken to very rudely and unapologetically. AVOID THIS PLACE. There are countless other areas in Miami that you use your money to stay where staff will treat you respectfully. HIGHLY DISAPPOINTED.
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June 2024 by Edward Alzak
On vacation here for 1 week...excellent service, beautiful atmosphere, definitely coming back here...
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June 2024 by Placido V.
Had a very pleasant experience overall with the resort pass. Service, food and overall amenities were superb. Price for food very reasonable.
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May 2024 by Denise G.
I have stayed here 3 years in a row. I like the location. I do think the room needs an update, since there is a musty smell from the carpets. Be aware of charges on your room, that are not yours. I was charged with $124.00 in wet bar charges, that were not mine. I called numerous times to resolve this. I was told they would not credit my visa. I guess they would rather take the loss of another year's stay there, then credit me for the liquor we never touched.
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April 2024 by Robin W.
Do not be fooled by the name of this property. It is not owned by Trump and is no where even close to the caliber of resort as Trump's Doral property. I do not understand how the Trump Hotels allows this resort to use its name. Although the staff was great, the hotel itself is need of a complete renovation. The pool bar smelled like complete garbage and was covered in black mold. The beach bar was pretty much the same except covered with pigeons and bird poop. The rooms and bathrooms were not very clean and the maid service was terrible. Didn't replace any dirty towels. Took a robe that was used once and didn't replace it. Couldn't get a pot of coffee from room service as every time I called, which was 5 or 6, I got an answering machine. I have seen other reviews with photos of dirty rooms and bathrooms in need of repair... these are extremely accurate. I wish I took photos as well. I will say the spa was great. It was clean and I had a great massage. Such a disappointment.
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April 2024 by Joany M.
Came to enjoy the spa and have a nice beach day. Joel was my massage therapist and he was incredible. He described all the products he was using and even used a CBD infused massage oil, it was so soothing. He later used a heart chakra oil. It was a great experience, the only thing is it was a little chilly so I didn't get to tan in the beach like I had planned. I guess that means I have to go back.
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April 2024 by Lena F.
Beautiful & clean resort . Not a very deep or big pool and if are more kids it's a bit to noisy. Nice and very helpful staff The reason why I don't give 5 stars is because if you don't put the " privacy " tag on the door someone is coming again after 6 pm to clean / refresh the towels and bathroom.... For us after 6 pm was the time to prepare for going out not to be disturbed or checked
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April 2024 by Carlos H.
I celebrated my birthday and I tell you that since I arrived the Custumer service was super good from the ballet parking to the service on the beach every service that exists was of very good treatment and quality we were super happy I recommend it 100% Celebre mi cumpleaños y les comento que desde que llegué el Custumer service fue súper bueno desde el ballet parking hasta el servicio en la playa cada servicio que existe fue de muy buen trato y calidad quedamos super contentos lo recomiendo 100%
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April 2024 by Hubert Wells
Great hotel in a safe area with everything within walking distance. Restaurants within the hotel where excellent. Beautiful hotel very clean and service was outstanding. All employees were super friendly and caring A+ service.
Rooms: Beautiful cleans rooms. Super big rooms with plenty of room
Walkability: Close to everything
Food & drinks: Food was amazing from breakfast ,lunch and dinner
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April 2024 by Luis Guerra Juvier
Unforgettable rest and relaxation.
Magnificent service.
Stunning ocean view at sunrise from the rooms.
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April 2024 by Andrew Rudenko
This place stinks
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April 2024 by ND&R Consultores Legales y Financieros S.R.L.
Excellent service
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April 2024 by F D
The breakfast was lovely but way too overpriced
Room service food was average and even more overpriced
Otherwise the hotel is clean and nice and all the staff were very friendly