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Open 24 hours
809 N Pebble Beach Blvd, Sun City Center
Atms
“I had 2 $500 money orders that I purchased from Western Union for a deposit on a home site. The deal did not go thru so I picked up the money orders & brought them to Western Union to have them switched out & put in my name. I thought this would be easier to deposit them into my account. Well it's against Western Union's policy to do that. They recommended I bring them to my bank. So I did. It is not something that any bank would do ! I explained the situation to Nancy (teller) who told me it couldn't be done. But with her quick thinking, she brought it to her manager, Jason's attention. After several phone calls, Jason gave me the options. None of which I liked ! After looking at my account & seeing that I have been a customer for a long time, he allowed me to sign the money orders & have them deposited !Great job Jason & Nancy ! I appreciate your attention & kindness in this desperate situation ! Thank you !”
“I have banked with Suntrust for years and have found them helpful, approachable, and honest. I don't know what the previous person was talking about, but I have never had fees or any charges added to my account. In fact, they always pay any fees associated with using another bank's ATM. There are fees for returned checks, overdrafts, etc, and you must keep a minimum balance, but if you are a responsible client, there are no hidden fees.”
Open 24 hours
902 N Pebble Beach Blvd, Sun City Center
Atms
“Today I visited a local branch (FL2-821-01-01) in Sun City Center, FL. I am in town dealing with my recently deceased father's estate and have heard terrible things about local branches being closed and poor customer service. The branch was open today and beleaguered with many stressed out customers, many who are elderly, don't understand technology, and need special assistance and understanding. As I waited in line, I witnessed Stephanie Crutcher, who normally works out of the Apollo Beach branch, assisting customers in front of me. She was assertive and firm, yet compassionate, patient, knowledgeable and helpful, while offering sincere apologies for her customer's frustrations. When it came to me, she worked quickly and thoroughly, to help me organize the documents I would need to move forward, all while maintaining a sense of humor and sharing stories of the difficult recent weeks in which she had to deal with multiple frustrated customers and how difficult it was for her to see people feeling upset and not heard. Stephanie is truly a shining example of what true customer service is all about.”
Open 24 hours
4892 Sun City Center Blvd, Sun City Center
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“I have just learned how to use the Coinflip machines recently and thoroughly love the easy use of purchasing and adding into personal wallets. Efficient and reliable”