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August 2024 by Barbara Goldstein
We love shopping at this store!! Its convenient, has a ton of inventory and the most helpful and knowledgable associates you'll ever find at a hardware store!!
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August 2024 by azamites
Excellent service from floor staff as always, BUT... Sometimes, I get the bum's rush from the cashier staff. Have some respect. And NEVER place anything on one of their grills, even a 1 ounce brass fitting, which is still in the plastic display bag. God forbid it somehow gets through the plastic, then through the paper sign, then through the factory paper sticker, to alas damage the grill. Just my opinion.
UPDATE: Spoke with Drew regarding my experience. Thoughtful individual. Hopefully, ACE can get back to that 'Mayberry' style of considering the human factor. Nobody likes to feel 3rd class. Thanks for the chat, Drew.
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July 2024 by Slash ///////
Love the new location. Makes for such a better store!
Same great service by staff. Better organized and better selection, it seems.
Will continue to frequent.
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July 2024 by John Simon
Did not want to fill up my propane said there was a storm coming guy was driving a forklift outside when i arrived and the sun was out
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May 2024 by Lou Cesarek
I had a great customer experience.
Bob from Marion IL. gave me excellent service today.
He was knowledgeable, pleasant, and friendly.
Thanks Bob.
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May 2024 by Wm. Gary Burchett
As always, they helped me find exactly what I needed. Great employees. Always helpful! If you need anything, go see the fantastic staff at Ace Hardware of Sun City Center!
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February 2024 by Daily Gaming
I called this morning to see if they had Minwax color gunstock in stock before making the drive because it shows online they have product in stock for $14.99 1 qt size. They confirm it is but when I get to store the price is higher than what it shows online. Take it to the cashier and she tells me she can’t price match to $14.99 from $16.99 because that’s an online price and in store I have to pay their price. She tells me they are not part of corporate every store is independent. So now I have to purchase and wait till order is fulfilled and it may take up to a day. No problem I tell them I’ll buy online when I get home, but then I decided to pass by Walmart to see if they have it and sure thing they do in store for only $7.47. Now if you would’ve trained your associate to provide good customer service and just price match price you wouldn’t have earned a 1 star. I would’ve paid the $14.99 and everyone happy. Thank you Laura cashier.
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February 2024 by Paul Cilia
I absolutely enjoy just waking in. They're friendly and extremely helpful. Price is on point.
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December 2023 by Cutting Edge Curbing LLC
Always has what I need. Great customer service.
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October 2023 by Denise Anderson
Very helpful and friendly employees are eager to help you find what you are looking for. Lots of unique items in addition to the normal needed hardware items you would expect. Store is clean and well organized.
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September 2023 by Howard Sims
Ordered a critically needed item due to the hurricane and 2 days later I got a cancellation email with no courtesy call, no details as to why or anything. I already don’t like ace because they’re way more expensive than the other home centers and the employees spend more time following me around in the store like I’m going to steal something rather than helping me… just another reason why to not shop at ace.
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September 2023 by Eric Smidi Smith
The store was well stocked and all of the staff were very courteous and helpful ?... Thank you ACE Hardware ?
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August 2023 by Meagan Colding
Went in for some paint and the sales associate Tom was very helpful in directing me to the paint color I was looking for. The paint color is beautiful in my new gym. He deserves 10 stars.
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August 2023 by MATT BARTHOLOMEW
Came in Monday looking for a grill and met the most knowledgeable sales associate Tom and he helped guide me through different types of grill/smokers … will be back to purchase this weekend
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August 2023 by Luna Bisette
The people are great!?
