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November 2023 by Mac M
Placed a $500 deposit down on a camper. Looked at the camper and decided not to purchase it. Was told my deposit would be refunded. So far no refund. Contacted the sales person Jennifer numerous times and was told it shows a refund on our end. My credit card was never credited. Contacted David in management and was told no problem I’ll look in to it and get back with you. So far no return call. No credit refund. It’s been 2 months now and I am now disputing the charge with the credit card company. The credit card company said they tried to contact Travelcamp of Ocala with no response. It’s still in dispute and the credit card company said it will take about 5 weeks to resolve and they issued me a temporary credit for the deposit. Avoid this company!!!After posting this review I contacted them again and they finally refunded my deposit.
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November 2023 by christine sanden
Purchased a used class A motorhome, had the best experience with purchase, everyone went above and beyond, very impressed with repair service, all issues were addressed. Everything promised was done. Would definitely recommend them.
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October 2023 by Meghan Latner
I was so excited to be put in this beautiful semi new rv, everything shiny nothing looked wrong…. I go to sign the papers and the lady ask me if I wanted to look before I signed the papers I told her I had already seen it then she explains that she wasn’t able to get me into that one but had one for me it’s an older but bigger one with red oak lining etc.we go look at I was extremely sad it was older not anything to be too excited about had some issues but due to my living arrangements I needed to do something .so she gave me a piece of paper and told me that if I seen anything broken, wrong to write it down on the honor sheet , that they promised to repair every on the paper. I put on there things about the floor in the bathroom being lifted they said oh that’s cool we can come to you and fix it (knowing we didn’t have a fifth wheel hitch or even a truck big enough to pull it) then there was the ac and then the stabilizer motor, and so much more.they replaced the ac with one that runs constantly and not only that the man put unnecessary holes in the roof causing my rv roof to leak. They said listen you want it fixed you have to bring it to us they knew I lived in this thing. I even told them it looked like water damage in the corner cabinet when I viewed it they said it was something they repaired when they got the rv. Needless to say I’ve lived in here and never had the courage or I guess anger to write until now. Be careful they act to be your friend and there for you they try to relate to you and then screw you completely. Now my dogs and I are living with no ac in the room or regular bedroom lights due to being afraid of getting shocked when it’s pouring rain inside my rv, I have to go to the park bathroom to shower .I warn all my patients and friends to stay away from here and I will do the same for you…I still have 27000 $ to pay on this travel trailer and I can’t shower in there I can’t sleep in the bed I have to manually put the stabilizer down. Try rv swap shop or optimum rvs anywhere but here!!!!!!Update still nothing
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September 2023 by Ana Paula Gillyard
The best place for start all the information and buy.The peoples very nice, patient, answer questions...
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September 2023 by Jesus Nunez
Keep away from this placeThey will lie to you on repair and warranty we bought a trailer Aug 4 a new one and we took it to El Paso Texas and the deferential and brakes with the bearings feel apartCalled travel camp of Ocala they never returned our calls these people will lie to youThey are thief's we were stranded for 4 days in El Paso Texas with my kids and wife in the hot day these people don't care I had to get my own tow company and we had to stay in a hotel because these people gave us the runaroundWe had to leave our trailer in El Paso and come back to Florida don't buy anything thereWe are out of 20k and no trailer Linda and the manager are lier's
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August 2023 by Chris A.
Called for service spoke to Linda about bringing in a unit, she was very unprofessional and really didn't seem to know her job very well.Had to speak with a tech about unit then back to her which really didn't seem to make a difference.Very rude when I called her out on things she said, I won't recommend this place to anyone I took my unit to a different dealer as for we couldn't come to a common ground.
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August 2023 by RayRay
Went to the car show they are sponsored by Gary Yeomans Ford and Heather's shabby crafts. They had the electric pickup truck there which was really interesting to see the front with no engine. Heather's shabby crafts had some really interesting and customizable things you can order. I definitely recommend
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August 2023 by Gail Powell
If ever your looking for that new RV do yourself a favor, I did, and thanks to Terry Jeremiah and Calvin They made the process smooth sailing. Everyone there were as friendly and patient with me and the whole process
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August 2023 by Gail P.
I've purchased many cars and a few homes and have had some bad and good experiences. Today I purchased my first travel trailer. I had been to Travelcamp twice. The first time spoke with Terry couldn't find the right one she assured me they would find the right one. A week later I was called by Jeremiah they found the one for meCalvin worked his magic and now I am the proud owner of my first travel trailer.The three of them are very helpful and patient with me and the whole process.
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July 2023 by Mj Gilliam
First off my journey actually begins with Linda Parts superThe word SUPER fits her! Promises made not kept by salesman but she stepped up and went beyond! Sent Tech to our home to fix everything still waiting for spare ours was severely damagedBut she still checks on us and on the RV we purchased. Ours was 2 yrs old I wish we had bought new but u would not know it's used. We were seriously considering returning but Linda came to.our rescue! She alone saved the sale. She's quick fast knowledgeable and loved her job! Thanks Linda for caring!! Special TY to Mr. Washington for getting us new batteries! I love Travel Camp the hore quality caring knowledgeable people. They hire Heros!
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July 2023 by Ian Moone
Still waiting on my tag and title and I've been waiting for months. On top of that, the camper had way more water damage than they told me about along with mold. They did a great job trying to kill and hide the mold though.
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June 2023 by Tanesha D.
I am thrilled to share my review of Travelcamp RV and the exceptional customer service we received from Terri, Calvin, Casey, Kimberly and staff during our first-time travel trailer purchase. From the moment we stepped foot in their establishment, we were greeted with genuine warmth and a passion for helping us find the perfect fit. The overall exceptional service provided by them made our first travel trailer purchase a truly memorable and pleasurable one. Their expertise, dedication, and genuine care for their customers set them apart. We highly recommend Travelcamp RV and their outstanding team to anyone in search of a fantastic buying experience. They truly exceeded our expectations and left us excited for the countless adventures to come!
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June 2023 by regis sezney
three words ...don't go here...put a $deposit on a RV which was at another of their locations..no calls,left 3 messages...no replys finally went to the dealership an was tol that it was sold to another person....BEWARE...BAD JU JU....
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June 2023 by Chrissy Longton
Very professional and new what they were talking about as far as they came to as their campers and we would like to thank everybody that helped us especially Jeremiah we are the proud owners of a new camper thank you everybody
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June 2023 by Dave Mac Farlane
Stopped in to check inventory for a specific floor plan I am looking for. Emily Rees was an absolute pleasure to talk to and really knows her stuff. Even though they didn't have exactly what I am looking for she went above and beyond searching the internet and giving me some great advice and knowledge to find exactly what I am after. Thank you for the help and your time.