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March 2024 by Pamela DeLambo
I wish I could leave a 10 star review!The entire team did everything to make us comfortable and were over the top, courteous, friendly and helpful!The best experience we have ever had with an RV dealership!Our walk through tech was knowledgeable and ever so helpful!From sales through the final walkthrough to signing the papers was an excellent experience!We highly recommend PPL Motorhomes in Summerfield Florida
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March 2024 by Steve Cox
We contracted with PPL to put our 2013 Tiffin Phaeton 40 QBH on consignment. The professionalism demonstrated by the entire staff of PPL was superior from beginning to end. Brad Waller in the Sales Department did an outstanding job of marketing our rig and kept us appraised of the progress every day. We could not have ask for better service.In addition Kristin Overly our Service Advisor handled a complex issue of repairing a water pump (which failed during a prospective buyer walk thru)by contacting our extended warranty company and taking care of all arrangements (such as getting three repair estimates and actually getting the repair done in record time and filing the warranty claim) without ANY effort on our part. This issue alone could have been a show stopper with a prospective buyer waiting in the wings!In summary we would HIGHLY recommend PPL to anyone attempting to sell their RV. They reduced the stress of dealing with a variety of selling challenges by 99%. Thanks PPL !
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March 2024 by martha wright
We recently had dealings with PPL Motor Homes....it was by far the best experience we've had ...Dayana Thornton was amazing...so helpful ,knowledgeable and caring.She explained the whole process to us which was exactly how it all worked out.Julia...in Texas...was also fast, efficient and so pleasant to speak with.We would definitely recommend PPL Motor Homes for your RV needs.
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March 2024 by Gregory Miller
Be very careful when dealing with these people. While our salesman Brad was very professional, when he turned us over to the Zack, the manager things went wrong. Zack gave us a price for our trade then a short time later informed us that we would have to pay for new tires. He said Florida law provided that no vehicle could be sold with tires over five years old and our tires were beyond the five year limit. About a month later while having a new Motor Home weighed Jeff the safety expert said that he had to go under the coach to check the dates on the tires and they were almost six years old. We asked the manager of PPL to make this right and our request was refused. PPL sold us a motor home with tires that were more than five years old when in the process required us to put new tires on our trade in. Finally, none of the tires in question were either damaged or showing signs on wear.
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March 2024 by JHB
Misleading ads, dishonest sales. Drove 10 Hrs round trip to checkout an rv that was rated in excellent condition by PPL and after reassurance on the phone that the RV had no issues. When I got there RV looked good with the exception that the main door could not be closed shut or locked. Inspection revealed warpage indicating damaged structure around door. At this point they tried to sell me other units that were not interesting to me. Waste of time and energy.
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March 2024 by Roy Davis
Working with Dayana and her co worker was a pleasure.
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March 2024 by Karen Taddeo
One of the hardest things I’ve done is drop off my “home” for consignment. Dayana made the process as enjoyable as possible - she is patient, understood my pain, took her time to explain the process & help me understand the documents. I left feeling I had made my best decision in allowing PPL Motorhomes to handle this transaction for me & find my “home” a new owner. Onto the next chapter, thank you Dayana Thondike
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March 2024 by Diane Cooper
Matthew Darulla was our sales associate at PPL in Summerfield, Florida.We were so impressed with Matthew. He was most helpful in assisting us without pressure in any way. His knowledge about the 5th wheels we were looking for was excellent and extensive. We were able to wander on our own in our own time looking at the 5th wheels that Matthew indicated had a front living space. Thank you Matthew for an amazing experience. We are trying to learn about 5th wheels to make an educated decision in the fall. We definitely will be back to see you! Thanks again
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February 2024 by LORENZO BROOKS
Jessica and Dayana was awesome great to work with.....
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July 2023 by Shannon Dietz
What a fantastic experience PPL Motorhomes staff provided us. We cannot thank Matthew Darulla enough for getting us started and finding out what we wanted and what our options were. Connor Cockfield got right on the financing. He was great with giving recommendations of what might work best for us. He took care of all the financial paperwork so when we arrived from SC to Summerfield, FL we just needed to sign after viewing the RV. He also explained each paper we were to sign thoroughly. When we arrived on Saturday morning, Zach, the manager greeted us and chatted with us for a few minutes and let us know some info. about our unit. Joel Saucier provided an outstanding walk thru! (We are very experienced RVers and never have we had such a thorough and comprehensive walk thru with an RV!) He answered all questions and explained in-depth everything we needed to know about this particular RV. In general, this was a very easy and well orchestrated process that put us at ease, especially with us coming from out of state. We were hesitant at first b/c we have never dealt with a company that consigns RV. The staff’s transparency was very much appreciated and speaks volumes about their customer service and professionalism. We would highly recommend PPL Motorhomes for purchasing your next RV.
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July 2023 by Christine Bates
We purchased a Tiffin Breeze from PPL in February 2023 and have been very happy with it. We took it in for service at the end of May knowing we had only a bit of time before our first extended road trip mid July. There were a few parts sourcing delays and as our trip drew closer our Service Advisor Kristin did an awesome job keeping us advised of things and pushing hard to make things happen. We hit a few bumps on pick up day and had to instead return a few days later for pick up. The staff was very apologetic and double checked to be sure there were no further issues. Overall we are pleased with the way things were ultimately handled with Kristin heading up the process! Kristin gets a five star review in our book but I wish I could deduct a half star for the small issues. That wouldn’t be fair to her though because she offered and delivered 5 star service and those problems had nothing to do with her.
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July 2023 by Leyla Lawrence
As a first time RV buyer I cannot recommend PPL enough. Clean facility, a wide range of inventory, and genuinely nice people. Matthew was so patient and knowledgeable. He made the process so smooth, along with Zach and we worked out a dream deal. 10/10 recommend PPL and 1000/10 recommend Matthew.
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July 2023 by Trevor Lakin
Matthew helped us secure our Winnebago Sightseer and was SO HELPFUL!! We’re first time buyers and he answered all our questions and anything he didn’t know, he would find out for us. Absolutely transparent and knowledgeable about the process, if you’re looking for an RV, MATTHEW IS YOUR MAN!PS, Matthew, if you’re reading this, be sure to push your general manager for that yeti cooler ??
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July 2023 by Kierstin Carrion
First off massive lot and huge selection. I love the amount of options. You can buy, fix, consign and shop all in one place. Extremely convenient.I worked with Robert over the phone to consign my rv and he has been great. I came in today to work with Dayana to finish up the process and she is super sweet. Also helped answer all my questions and felt like I was talking to a good friend. Once we reviewed my rv, Kristin joined us and was also very helpful. I need some repairs to get it all in working order and she explained well the process and even started a work order on Saturday so that work can start asap on Monday.Overall the process was extremely smooth and very quick. And it felt like I was with friends. I would recommend those two ladies anybody along with this company because I was extremely impressed with how smooth everything was.
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July 2023 by Jessica White
We had the very best experience at PPL! We purchased a Grand Design Solitude 5th wheel with Matthew. His communication and help was top notch! Kevin walked us through the 5th wheel and made sure it was clean when we pulled out. Victor and Alycia got us set up in the part shop with all the things we needed. Thank you PPL staff for making this such an enjoyable visit.
