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“This store was a better experience than any T-mobile store I have been to. Brandon took care of a minor problem with a SIM card and gave me his full attention for a small sale which is the way retail should be. If every employee of every phone store had Brandon's smarts and ability it would be great.”
“I came in 10 minutes, before the store closed and the employee Ray helped me activate and transfer my old phone to my new phone in fast and profeesional way, he needs a raise and hes great at what he does.”
“When I recently lost my phone I was in a panic.I went to for this store for help and I can say they went over the top for me.I had a million questions and they took their time and explained everything. They set me up with new service right away. When my old phone was turned in I was put back on my old phone without any problems. When I'm ready to upgrade, I will definitely return to this store.”
“We had the absolute pleasure to be helped by Tony today at our local T Mobile store. Tony is a very friendly, professional, intelligent and patient associate. We will definitely be contacting Tony in the future for all of our phone and home Internet questions and concerns. Thank you for everything! Billy and Vickie Puetz”
“My phone wasn't charging, though I was going to have to get a new phone. Went to
Gizmo Depot,Inc and was told she could fix it. The part ordered over night and if was fix in an hour.
Thanks”
“Had a problem with our iPhone today and went to the Ocala Maricamp store for help. I was promptly greeted by Stephen ( store Manager), Matt and Elias ( sales Reps) to which they immediately begin with the troubleshooting. I was very impressed how all three worked together to keep us satisfied and comfortable to remedy the problem.I would definitely return to this store for all future purchases and service. Keep up the positive and friendly atmosphere!!!Dave H.”
“Everyone is friendly/helpful and they don’t try to force you into buying things you don’t want or need. Manuel is who helped me and he was very knowledgeable.”
“I had an amazing customer experience with Curtis and the crew here. I had some pretty complicated phone issues that Tech Support could not even solve. But curtis was able to go above and beyond and make it all happen. This will be my go-to store forever. You guys are awesome, and I'll be back soon for more business.”
“I worked with Sean and found him to be very professional, patient, knowledgeable and kind. He happily stayed after closing and helped me and another gentleman setup our new phones. He also didn’t try to sell me a lot of add ons that I didn’t needs which I greatly appreciated!”
“I go there almost every year. A nice gentleman named Ali works there and has been helping me out and getting me what I want and need in a phone. The place is very clean and the employees were working together. No one was never standing around doing nothing, they were either with a customer in the store or on the phone with a customer. I was happy with what they do. I just hope they give me a better phone that I can use and not a phone that I had to use wifi”
“A neighbor had told me this was not the best place, that they had inconsiderate staff, I took a chance reguardless and went there to update two phones, the two staff persons, a young lady and man, were quite helpful, did not try to up-sell us on phones and equipment, had our phones programed and and ready very efficiently, both were very pleasant and helped us with all our questions, so far "other than my screen protector already has bubbles under it" lol, we were very happy with our experience coming here.”
“Outstanding customer service! Michael goes above and beyond, truly cares about every customer and 8 years of experience makes him extremely knowledgeable. Hoping the Belleview Total Wireless store never closes because Michael is the community life line as everybody loves and trusts him so we keep coming back. He will answer all your questions truthfully no sales pitch, makes switching phone companies and transferring your data etc an easy and hassle free experience. I highly recommend Michael for all of your cell phone needs! The store is clean, offers a good selection of products and prices are great. Total Wireless is the best phone company because they offer cheap plans and it’s Verizon network! :)”
“Very helpful young lady, she knew all the answers. I highly recommend this service. I stopped by the second time for another issue and Jonathan was prompt, pleasant and extremely helpful. They need to give him a raise.”
10AM - 7PM
134 US-441, Lady Lake
Mobile Phones
“Have been a customer of Boost for years! ? And long before Sprint was purchased by T-Mobile, the plans were budget-friendly, the phones were solid, the reception was a little spotty in the rural areas, and our last 4G ?phones lasted almost 4 years!!! But they were finally dying. ? We decided it was time for New Phones! ? Thank you T-Mobile for the much-improved signal, and now with 5G, we have NO DEAD SPOTS! ? The audio is Incredible! The Motorola 5G phones are a Great Upgrade from our old LG 4G. And the Talk, Text and Data Plans and Perks have only gotten Better!!! We Love Boost and Highly Recommend Them! ?”
10AM - 7PM
13751 US-441, Lady Lake
Mobile Phones
“I am very impressed with John at this location, he assisted me with the purchase of my new iPhone. He was honest, straightforward and very helpful. I’ll be going back to the location for him to assist me with activating my new phone, I waited to do so until my “missing calendar/events” was fixed. Below is my review of assistance from Apple, support.
Shortly after a recent software upgrade I noticed all my Calendar and Events were gone! Needless to say I was frantic because my entire life events are stored on my iOS calendar. Went online had excellent assistance with Chat feature, was then moved up to a tech, we spoke via phone and almost immediately the problem was resolved and all my data was back. Very pleased with the exceptional customer service support. Thank you!”
“Jorge is extremely nolagable, explained everything to my sister and myself. The service I've ever received anywhere in 61years, if he wasn't quite sure he called boost to verify! I would give 10 stars if I could. Wish there were more people like Jorge working today. Thank you very much. Best”
“I was very happy with the service I got from Talisha at the store! Had a couple different issues that I was dealing with, and she was helpful and supportive with both of them. I got them resolved very quickly due to her help.”
10AM - 8PM
552 US Hwy 27, Lady Lake
Mobile Phones
“Got my hue bridge to replace my old one! Great choices. I've been shopping at Best buy for years! Thanks for having what I needed. The hue sync setup in action. Definitely a great addition to any home theater setup.”
11AM - 6PM
881 US Hwy 27, Lady Lake
Mobile Phones
“I have been having trouble getting good phone signal in my house for a while. I finally had time to go into a store again to address my issue after multiple other locations when I stopped in, told me to go home and call customer service which took very long to do. The lady that I worked with today, didn't even hesitate, she called from the work phone on my behalf and helped me begin a ticket process. I was very grateful for her help. Enjoy the donuts!”
“Brian is fantastic. He's fast, friendly, courteous, and knew his stuff. We had a budget and he gave us a great deal on four lines, new phones and cases. Due to Brian's service (and the great deal he gave us), my wife and I agree, that we want to shop there and nowhere else from now on.”
10AM - 8PM
552 US Hwy 27, Lady Lake
Mobile Phones
“The Lady Lake manager helped me out with an issue that started at the Alafiya branch - at the end end of the business day - he was patient, problem solving, empathetic and also kind and respectful with his staff. I left with the solution I needed. Awesome. I've been coming to this location for years. Great service.”
“If you are having problems with your Verizon service THIS corporate office is the place to go! The staff is friendly and go beyond to ensure you get what you came for. There is a kiosk if you need to make payments as apposed to paying online. They stay busy so be prepared to wait at least an hour before you get taken care of.”
9AM - 7PM
472 US-441, Lady Lake
Mobile Phones
“Emmanuel was the best! He took the time to help us with activating a new device. Plus he's a fan of good music!
Word of caution, don't buy a phone from Walmart, it will only give you headaches.”
“Went out of their way to help accommodate my needs. When I was forced to wait on my ride I was with them the entire time and they welcomed me in as if I was Family”
“Unbelievable that the closest location to my home is an hour away. Went to exchange a wifi modem that was not working. The place was filled with people doing the same thing. We had a couple of days of bad lightning storms. Not a long wait, but the new modem didn't fix my problem. Had to wait a week for service to be restored.”
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“I had a problem with my phone ( no service) . Topher at Verizon in Summfield took care of the problem. I have phone service again. Thank you Topher for your help.”