“This store was a better experience than any T-mobile store I have been to. Brandon took care of a minor problem with a SIM card and gave me his full attention for a small sale which is the way retail should be. If every employee of every phone store had Brandon's smarts and ability it would be great.”
“OMG went to the verizon Belleview store on Sunday and it’s all new staff but when i say AMAZING, simply amazing. Samantha and Ferrante was so Awesome. wherever they came from they are definitely an asset to Verizon. They connected with me and my children and made us feel like they have known my family forever!!!! the wait time was not that long and they were so comfortable with connected with my children to the point where my children has been asking can we visit them again. Thank you ladies so much for making our experience wonderful!!! we will be back.”
“Richard hands down is one of the best Sales Managers. We went into AT&T to ask questions about their plans and came out with four new Apple iPhones and great service!! In the process he has taken the time to address all of our questions and concerns. Thank you Richard for all your help!!”
“Worked with Lena who was AMAZING! Another absolutely garbage Verizon store located in Bushnell, Fl. sold an elderly friend THOUSANDS in unnecessary hardware and services. They were very apologetic and went step-by-step through with us to make sure that Verizon would cancel all the unnecessary services and helped to bring the bill down more than $100 a month. Cannot recommend them highly enough.”
“If there were more stars I'd give them. I have been to 2 other stores and on the phone with tech support for 4 hours trying to correct a problem. Brandon was/is the only one that had any idea how to fix the issue. I will drive the 18 miles to this store from now on. Top notch store and representative.”
“Truthfully a great experience with this gentleman. He serviced multiple guests all at once and greeted each person. Unlike your lady lake store who completely ignored us as if we didn't exist. Have Shakir train your staff and more people would actually want AT&T because they'd feel valued. Thanks again.”
“Very helpful and knowledgeable staff abit far from me, but as it's the only one I have no choice I find it's best to go there for somethings instead of calling customer service”
“My phone wasn't charging, though I was going to have to get a new phone. Went to
Gizmo Depot,Inc and was told she could fix it. The part ordered over night and if was fix in an hour.
Thanks”
“I came in and got a new phone and Dre gave me all
Of these extra things I did not need and did not explain anything to me. I now have extra lines on my account i do not need and an internet I can’t use. The nice manager Kathy helped me get the internet fixed today.”
“Jenna was great! She cleaned up my phone so well while I was sick. I had my son bring in this haunted phone. It was talking back to me and things kept popping up and she got it taken care of. Bless her. You have a jewel working there.”
“A neighbor had told me this was not the best place, that they had inconsiderate staff, I took a chance reguardless and went there to update two phones, the two staff persons, a young lady and man, were quite helpful, did not try to up-sell us on phones and equipment, had our phones programed and and ready very efficiently, both were very pleasant and helped us with all our questions, so far "other than my screen protector already has bubbles under it" lol, we were very happy with our experience coming here.”
“Outstanding customer service! Michael goes above and beyond, truly cares about every customer and 8 years of experience makes him extremely knowledgeable. Hoping the Belleview Total Wireless store never closes because Michael is the community life line as everybody loves and trusts him so we keep coming back. He will answer all your questions truthfully no sales pitch, makes switching phone companies and transferring your data etc an easy and hassle free experience. I highly recommend Michael for all of your cell phone needs! The store is clean, offers a good selection of products and prices are great. Total Wireless is the best phone company because they offer cheap plans and it’s Verizon network! :)”
10AM - 7PM
134 US-441, Lady Lake
Mobile Phones
“Have been a customer of Boost for years! ? And long before Sprint was purchased by T-Mobile, the plans were budget-friendly, the phones were solid, the reception was a little spotty in the rural areas, and our last 4G ?phones lasted almost 4 years!!! But they were finally dying. ? We decided it was time for New Phones! ? Thank you T-Mobile for the much-improved signal, and now with 5G, we have NO DEAD SPOTS! ? The audio is Incredible! The Motorola 5G phones are a Great Upgrade from our old LG 4G. And the Talk, Text and Data Plans and Perks have only gotten Better!!! We Love Boost and Highly Recommend Them! ?”
10AM - 7PM
13751 US-441, Lady Lake
Mobile Phones
“I am very impressed with John at this location, he assisted me with the purchase of my new iPhone. He was honest, straightforward and very helpful. I’ll be going back to the location for him to assist me with activating my new phone, I waited to do so until my “missing calendar/events” was fixed. Below is my review of assistance from Apple, support.
Shortly after a recent software upgrade I noticed all my Calendar and Events were gone! Needless to say I was frantic because my entire life events are stored on my iOS calendar. Went online had excellent assistance with Chat feature, was then moved up to a tech, we spoke via phone and almost immediately the problem was resolved and all my data was back. Very pleased with the exceptional customer service support. Thank you!”
“Let's start with my rating is specifically for a single person Jose.
The company cricket itself is trash.
My partner and I were in a boating accident and lost access to our phones one being completely fried from the water and one being at the bottom of the lake somewhere. They had put us through hoops to give our number transfer pin. Literally when someone is going through the traumatic event of losing everything on board and swimming for our lifes, we now have to fight to get our telephone number to go somewhere else. Because I pay monthly for insurance, and when it comes down for them to replace the phone they want 250 and it's for a used phone ... seriously that ridiculous! So I went somewhere else and the obstacles course cricket put us through was complete hell. I hope yall realize what an amazing employee you have on your hands. Jose knew I was an emotional wreck and was trying to be very comforting and was unbelievably helpful got me in to speak to someone, since I didn't have access to a cricket line to do this he made it to where I had an order for a transfer pin.within 3 hours my pin that I had been fighting for for a week was in my hand. Thank you Jose hope you have a great weekend and a great Easter, God Bless you.”
11AM - 6PM
881 US Hwy 27, Lady Lake
Mobile Phones
“I have been having trouble getting good phone signal in my house for a while. I finally had time to go into a store again to address my issue after multiple other locations when I stopped in, told me to go home and call customer service which took very long to do. The lady that I worked with today, didn't even hesitate, she called from the work phone on my behalf and helped me begin a ticket process. I was very grateful for her help. Enjoy the donuts!”
“Jorge is extremely nolagable, explained everything to my sister and myself. The service I've ever received anywhere in 61years, if he wasn't quite sure he called boost to verify! I would give 10 stars if I could. Wish there were more people like Jorge working today. Thank you very much. Best”
10AM - 8PM
552 US Hwy 27, Lady Lake
Mobile Phones
“Got my hue bridge to replace my old one! Great choices. I've been shopping at Best buy for years! Thanks for having what I needed. The hue sync setup in action. Definitely a great addition to any home theater setup.”
“Dylan is the best of the best! I’ve been following him store to store then I couldn’t find him to help me with my phone. So I happened to order a iPad mini 17 & walked into a T-Mobile for help guess what I finally found him again. What a blessing. Best customer care ever! Thank God I found him again. I sure wish everywhere I go for help there were more people like Dylan. Thank you for all you do for me. Thx for helping me with my iPad mini 17. Blessings. Please don’t leave to another store. Thanks ?? again.”
10AM - 9PM
552 US-27, Lady Lake
Mobile Phones
“The Lady Lake manager helped me out with an issue that started at the Alafiya branch - at the end end of the business day - he was patient, problem solving, empathetic and also kind and respectful with his staff. I left with the solution I needed. Awesome. I've been coming to this location for years. Great service.”
“Brian is fantastic. He's fast, friendly, courteous, and knew his stuff. We had a budget and he gave us a great deal on four lines, new phones and cases. Due to Brian's service (and the great deal he gave us), my wife and I agree, that we want to shop there and nowhere else from now on.”
“If you are having problems with your Verizon service THIS corporate office is the place to go! The staff is friendly and go beyond to ensure you get what you came for. There is a kiosk if you need to make payments as apposed to paying online. They stay busy so be prepared to wait at least an hour before you get taken care of.”
9AM - 7PM
472 US-441, Lady Lake
Mobile Phones
“Emmanuel was the best! He took the time to help us with activating a new device. Plus he's a fan of good music!
Word of caution, don't buy a phone from Walmart, it will only give you headaches.”
“By far one of the greatest customer service experience I've ever encountered. Gino spent a great deal of time helping me with turned out to be an un-fixable technical issue with my cell phone. His product knowledge and expertise was second to none. Jeremy stepped in to help with the process and he was as equal of a professional as Gino's. Overall it was a phenomenal experience and I'd have absolutely no reservations with referring my friends and family to Spectrum Mobil and most specifically this store !!!”
“Unbelievable that the closest location to my home is an hour away. Went to exchange a wifi modem that was not working. The place was filled with people doing the same thing. We had a couple of days of bad lightning storms. Not a long wait, but the new modem didn't fix my problem. Had to wait a week for service to be restored.”
“Cleo and Michael were awesome. I talked to customer service 8 times and never got my issue resolved. They took care of the issue in no time. They deserve a big raise! Thank you Cleo and Michael!”