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“We were in your store a few weeks ago, and spoke to Roberta. Our 10-year old Human Touch recliner no longer reclined. The foot rest worked, but not the recliner. We knew that the chair was no longer under warranty, but wanted to check our options, and possibly buy a new chair. Roberta showed us the new chairs ($3900). She then gave us contact information for the Human Touch company. We contacted them, they diagnosed the problem, and we ordered a part. Instead of paying $3900 for a new chair, the part cost $245. We are so grateful for Roberta’s help. Not all businesses would have done that. We will definitely do business with Relax in Comfort again and highly recommend them.
Gary and Martha”
“Jason was very knowledgeable and a great listener. He heard our concerns and steered us in that direction for beds. No hard sales. Delivery called the night prior to provide 2-hr window. Received another call when the delivery was on the way.”
“What a great experience. We had need of an adjustable bed, and Crystal showed us all of our options. We never felt rushed, and she was both knowledgeable and practical. Thanks!”
“My husband and I were at the 3055 SW College RD location just looking and we were taken care of by Dustin he answered all our questions showed us different mattresses just an all around good person. We ended up purchasing a mattress. I would highly recommend this business.”
“We bought a lift chair for my husband who is disabled. Had a small problem with footrest not going down. I called the store and was so happy that Kent spoke to me and was very understanding. He had a guy at my house within the hour. Problem was solved by very nice gentleman. Thank you so much. I will recommend to anyone looking for nice furniture and excellent service.”
“I purchased a zero turn mower online and with a couple within a couple of hours I got the phone call that they actually have one in stock or I could wait to have one ship there I chose to get the one in stock I got there and everybody there was always extremely friendly and helpful they had all the paperwork already and all I do is sign and load it up and drive away”
“April 10th, 2024! Actually enjoyed my visit to Dr Henry's office today. Her nurse Melissa was new to me and very personable and professional. A real conversation of my and a mutually solve solution left me feeling so glad that I had come for assistance. Thank you Villages Healthcare CREEKSIDE.”
“Very positive experience! Ian was great in showing us a bed that was a perfect fit and within our budget. He is very knowledgeable and great to work with! Highly recommend this store!!!”
“We were greeted warmly soon after arriving and arrangements were made to set us up with a sales person. Ann was very helpful and not pushy. She allowed me to have time on my own and joined me from time to time. She answered all my questions and helped me figure out the cost details. It took a bit of time but I feel very good about my purchases and I know we will be happy with our choices for a long time.”
“First, sales staff was great. No high pressure. Gave me a catalog to review, when I went back a month later, remembered me. Furniture only took two weeks to arrive (leather Flexsteel) and the delivery team was even more incredible. Unboxed in front of us, inspected and invited us to inspect with them, assembled, made sure it was where we wanted it and then showed controls. While I doubt we'll ever have to buy another sofa - can't recommend this firm/staff more highly.”
“Marcia Di Placido was seriously the best sales assistant I’ve worked with. Very accommodating and knows her products inside and out!! She met us at different showrooms and lugged furniture across the showrooms so we could see the if pieces “matched”! It was a very pleasant buying experience.”
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“We purchased a leather sofa, dining room set, and bedroom set
from Doug at Payne's Furniture Outlet. Doug is very knowledgeable on product and pricing. The quality of his furniture is superior to any other furniture store in the area. We shopped price and quality of furniture at every store here in the villages, Ocala, Leesburg and nothing compared to What Payne's has to offer. If the furniture was not in stock, there was a extended waiting period, beyond Payne's Furniture's control.
Shipping is still a huge issue, that the media does not discuss.
Overall, Payne's Furniture is the best deal in the area
Check it out, you will not be disappointed”