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August 2024 by N Christie
Great service, especially in service department
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July 2024 by Sheila Wantz
Brian wantz is awesome!
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July 2024 by Rosemary Westling
While buying a car is hard; my sales man Bakr, was very helpful. I appreciate his knowledge.
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June 2024 by Tina Marlow
Very friendly customer service. We have bought many cars from Wallace and it’s always a seamless process.
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June 2024 by Chris Cartwright
Stay FAR AWAY from this “STEALERSHIP” Sorry there was a a “no-star” rating.
Was told “NOT TO COME BACK” by Cheyenne in service, for disputing a $50 overcharge for warranty oil change that wasn’t completed properly.
Denied using GMAC pricing on 2 new trucks.
I have not had one good experience in the 2 years I’ve been using Wallace.
I have never had such horrible customer service, and lack of consideration as a Chevrolet customer of 35 years. Word to the wise, go somewhere else!
Save yourself time, money, and ALOT aggravation!
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April 2024 by Eric Hank
Deceitful and fraudulent sales tactics, when you have a problem with your vehicle they’ll leave you high and dry. If they sell you a lemon and send you through the wringer in order to get repairs they’ll just trespass you with their security guard who is an off duty cop wearing Martin county sheriff’s department equipment. They sold me a truck that has been out of function for two years and refuse to take care of it. Despite selling me a 150,000 mile warranty. They told me my speakers dropping out was my fault when they in fact knew there was a software issue. Disgusting tactics, and they will look for any reason to not have to deal with you! Even if it’s their error or poor product. They won’t stand by it. They’ll tell you it’s supposed to work that way
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March 2024 by Ann Siggins
Purchased Chrysler Pacifica which came with iConnect DVD players. The headphones and remotes were not the correct ones. We’ve called, written etc and still don’t have the correct ones though told they were ordered. Also, had to replace all 4 tires, air conditioner needed work (that’s the only thing they repaired). We had to purchase a manual as only given incorrect one. All were advertised online and on their site. Sadly, they only returned call once! So, we ended up paying out-of-pocket for most of these items. In the end, we’re purchasing a new Jeep elsewhere.
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February 2024 by Francisco Renda
The best in meats....congratulations
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January 2024 by Carolyn Turner
After telling you guys I didn't want to waste my time coming down. I was told I was pre-approved and told them the current situation, did an online application where they ran my credit. Drove an hour one way all to be told they couldn't help me without a significant down payment. I've had bad experiences with dealerships but this is one that takes icing on the cake. Lying to get me to come in to try and make a quick buck even knowing the full situation before I come and wasting my time. They also RAN MY CREDIT again after being told they already ran my credit less than a week ago. Waste of time
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December 2023 by Juan C Burgos
Outstanding customer service ? ? Thank you Tony ?
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November 2023 by Amber Powell
Took care of the maintenance and the warranty stuff. Got in at a good time and was very helpful.
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November 2023 by Karen Taylor
Love this place
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November 2023 by Mary U.
We had a problem with Wallace Mazda Stuart and after speaking with Management the issue was resolved and we could not be more impressed..Thank you
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November 2023 by Jim Schneider
Worth the drive from West Palm. They had exactly what I wanted, no pressure and I didn't have to spend the whole day.
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October 2023 by Jerry R
If I could give Wallace zero stars I would, Their service departments of all 4 of the wallace agency's I've purchased from Mazda, Genesis, Hyundai and Cadillac all suffer from disorganization and lack of caring for their customers. UPPER management is unresponsive. I recommend going elsewhere if you value your time.
