Northern Trust is a financial institution known for its professional and personal service. Customers have praised the company for its long-standing commitment and familiarity with their needs, creating a positive banking experience over the years. However, some customers have experienced issues with staff, including long wait times and concerns about treatment. One reviewer shared a negative experience involving a lengthy wait and perceived discrimination, which they plan to report. Despite these concerns, the bank's proximity and reliable service make it a convenient choice for many. The Stuart office is temporarily closing early due to Tropical Storm Nicole, but assistance remains available via phone or online. Overall, Northern Trust is recognized for its professionalism and customer service, though some customers suggest room for improvement in staff interactions.
We’ve banked here for twenty years and have always been impressed with the professionalism at Northern Trust. Their personal service as well as familiarity with their customers needs = a great experience.
