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March 2024 by Pamela B.
Made a grooming appointment for my small dog as his normal groomer was overbooked. Filled application out online and disclosed that he had a slight heart murmur. The gave me the greenlight for the appointment and on the Saturday before the appointment scheduled on Sunday, I received the reminder (confirmation) email of his grooming appointment. My grandson drove him to the store for me today only to be told when he got him there that they couldn't groom him because of his heart murmur. He also indicated that groomer must have been having a bad day because she was very grumpy and condenscending in the way she spoke to him. Not acceptable at all!!!! Very unprofessional, inconsiderate and inconvenient way to handle the situation. Why couldn't they have contacted me when I scheduled the appointment and let me know that they couldn't groom him due to the murmur????!!!! Point being, will never make that mistake again. If anyone else wants to book a grooming appointment at the Stuart, Florida location, I would suggest staying away from a groomer named "Kate".
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February 2024 by Ira Stone
Had a return and a needed a new leash. Found what I needed and return process was smooth and easy. Cashier was friendly and very helpful
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February 2024 by Steve Contos
Very professional and friendly.
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February 2024 by Lisa M
Store associate walked away from me so she can have a private conversation on her cell phone. Then she disappeared somewhere. I guess an associate manager came up to me and asked what was going on but did little to help me. I called corporate and was told that a manager will email me but have not heard from anyone.
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February 2024 by Vivian Greco
No stock on dog food
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February 2024 by Fredric Decker
you had exactly what I wanted/needed
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February 2024 by Joseph Morrissette
I was looking for a few healthy items for my kitty. I found all I needed and some. The staff was very helpful and courteous.
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January 2024 by Patti Ince
Had what I needed at the right price
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January 2024 by Karen Rodgers
Great products and people
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December 2023 by Kesa Mc
Staff great. Knowledgeable excellent customer service
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December 2023 by Kathy Allen-Mavis
Always out if stock on my prescription dogfood.
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December 2023 by Kim Pearce
Very knowledgeable and helpful with our new puppie needs.
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December 2023 by Raymond Boze
It went well!
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November 2023 by Hector Flores alvarez
Everything you need for pets.
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November 2023 by Tyler Bertolami
Store in Stuart looked very nice and clean.