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“I was in the store a few days ago and had the pleasure of speaking with with Janie and Troy. I was waiting on delivery of my new Galaxy S25 Ultra and had questions about transferring data, etc. They were extremely helpful and informative about the phone. They told me that when I received the phone, to come back and they would help me with anything and everything.
I received the phone and called to see if they're working today. They aren't.
I spoke with Julian. He was also extremely kind and knowledgeable. He stated to come in anytime and he would help me with whatever questions I had. He even suggested I make a list, so not to forget and he'd help me along.
I am so happy with the customer service at this T Mobile store.
They have a stellar staff. Kind, knowledgeable, patient, and understanding.
Thank you all. I will recommend T Mobile to everyone!!!!!”
“This Verizon store is simply the best! Simon was extremely knowledgeable and was super friendly & helpful. Best experience ever at a cell phone store! Highly recommend!”
“Went into the store was greeted by a nice gentleman. Wait time was very low. Was able to take my product back and then was also able to help me lower my rate. I see a lot of other comments on here stating how terrible service is there that was not my experience”
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“My husband and I are so happy with Michael L. He is so knowledgeable, patient, and professional. He is definitely an asset to T-Mobile. So glad we switched to T-Mobile”