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September 2024 by aryanna rey
Brought my car in for some services and was taken home by the shuttle. The driver Alexander was great super friendly and kept me optimistic about my services.
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September 2024 by Judy B
This review is solely for Jeff Orr in the service dept. I’ve had my car serviced with him for two years even driving from Palm Beach Gardens the first year. He is honest, knowledgeable and always has your best interest as priority. He is the only person I trust in that building.
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September 2024 by Kelli McCrae
If I could give no stars I would. I bought my car here 3 months ago, I was sold a bumper to bumper warranty(SO I WAS TOLD), now I'm looking at over 10k worth of repairs. the Sales manager assured me that I had a platinum package and I am covered for repairs, walked me over to the service department and said the same to them. well now that they have my car in service they are singing a different tune. I do not have bumper to bumper coverage and I'm still waiting on the sales team to return my calls. the person who sold me the car and who did my financing no longer works with them!!! THIS SAYS ALOT!!!! I FEEL LIKE I WAS HUSTLED BY SOME DISHONEST PEOPLE AND THEY SOLD ME A BMW THAT THEY KNEW HAD MULTIPLE PROBLEMS!!! THIS IS CRAZY AND VERY UNACCEPTABLE. I've left messages for the sales manager and also the GM of the dealership and still NO CALL BACK!
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August 2024 by Rosa Vasquez
Hands down best experience I’ve ever had trying to buy a vehicle. Brandon Hinton and the entire staff was very helpful and treated me and my mother with care !! Ask for Brandon
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August 2024 by Dev Latchman
Extremely happy purchasing my new vehicle from Infinity Stuart thanks to an amazing, sales consultant that made the entire process a delightful one ! Christopher Fennell really understands the true meaning of customer service ! Thank you Mr Fennell for the outstanding service you provided to me from the moment I walked into the dealership to the time I drove off the lot in my new car. Great experience and will definitely recommend to friends and family in the market looking for a new/used car !!
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August 2024 by Patrick Rooney
After negotiating a deal, we were lied to multiple times about why they had to rescind their offer. When I asked why the VIN# of the vehicle we'd agreed on didn't match up, along with other options we were forced to pay for - I asked to speak with the GM. Brandon, the arrogant, insecure manager told me he'd call the F'ing police if I stepped near the GM's office to get answers. Unbelievable, especially with my pregnant wife sitting just a few feet away. After 5+ hours, Josh, the GM was able to calm him down and we made a deal. Going forward, we'll avoid this location at all costs. This is precisely why buying/leasing cars is so dreaded.
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August 2024 by Drew
Great service Ricky sold me a used q50 fast service and process very friendly
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August 2024 by Nathan Quinn
Great place to shop for a new Infinity! Brandon Hinton was very helpful and very knowledgeable.
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August 2024 by milca moreno
workers where very helpful and informative especially Brandon
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August 2024 by Jessica Ruel
Brandon in finance was great.
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August 2024 by Victor
Employees were their We great, especially Brandon
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July 2024 by Dylan Liman
Great service by lewis and cathy!!
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July 2024 by Monica
They put regular oil in my 2013 g37x and tried to claim that's what the manufacturer recommends. I have 10 years of service records of only synthetic oil changes, including the last service done by them that clearly states synthetic.
I pull out the owners manual it clearly states the use of synthetic oil and Russ the director continues to argue with me and say I am wrong that it uses regular.
I don't know if it's because I am a young woman or if they are just grossly uneducated.
0/10 experience.
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July 2024 by Bo Smith
Tried to charge me 1000.00 as a Goverment fee while I attempted to purchase a Ford truck. Also claimed to put paint protection on a truck covered by bumper to bumper warranty. Then told me it costs 1000.00 to get a title and tag. Just a second class establishment. Brendon is there ring leader of this band of thief's.
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July 2024 by Jesse S
Terrible experience