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September 2023 by Jeanne Tyler
They give great costumer service. I had issues with a none opening gas cap & relocation fees. The owner made it right with no questions asked. I'll use them again
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August 2023 by Kim R.
Rude owner/operator. Car was dirty. They literally tossed us the keys and made us find the vehicle in the lot ourselves. Didn't even go over the car. Do not recommend this location. Charged a cleaning fee once returned. Had to dispute it with corporate. Glad I take pictures.
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July 2023 by Danielle S
I saw the bad reviews but still took a chance what a regret. The price you see online is not what they will charge the manager is very unprofessional and rude. Save money and aggravation and go to a different rental company.
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June 2023 by Bekka Apardian
The worst experience. We reserved an SUV to move a large amount of stuff, and when we showed up they told us all they had was a sedan. The man was super rude about it, offered no solutions, and made us call an 800 number to cancel.
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June 2023 by Sarah Smithfield
I saw the bad reviews but still took a chance what a regret. The price you see online is not what they will charge the manager is very unprofessional and rude. Save money and aggravation and go to a different rental company.
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June 2023 by Salt Life
Took a friend to get a car they booked online and when arrive at the location to find out you need a 250 no refundable payment
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May 2023 by Christopher Frost
Unfriendly attendant dismissed us quickly. My younger feiend is driving and they had nothing but negative attitudes and no answers.
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March 2023 by Maureen Samuels
Itd a real budget place. Basic, no frills. Public bathroom like an old gas station, yuck. Rep didnt walk me out to show me car in parking space. Not nice. Scale of 1-10, I would give a 6. Only positive is that I was able to rent a car..
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December 2022 by Julie Pegusky
Person working there was great but they gave us a Prius with no instruction how to operate it. Not happy with the car.
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December 2022 by Kelly Seals
Traveled over 20 miles to their store, after setting up a reservation the night before, and they were not helpful. I got a sorry about your luck additude. Like I was an inconvenience.
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October 2022 by Sharlene Rivera
Check this out. They rented me a car with 5 months expired license plates. Then when I returned because of the expired tags they charged me!! Wow!! Prices are up, Service is way Down, and NOW the cars aren’t even street legal. This really is “Budget”
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June 2022 by Pedro Paçó
Easy to pick up and return, and very easy to get there. There were no hidden costs. The car was clean (smelling smoke a little bit) and like new.
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May 2022 by Wayne Jacques
Rented a truck there and it was disgusting. Dents and dings all over the place with white paint smeared all over to cover them up. The interior hasn't been cleaned since the day they got the truck. All the seats were ripped and torn and fixed with duct tape. This old Ford had 163000 miles on it and they were very hard miles. Forget about Covid protocol, they never happened. Driving the truck was an issue also as it tends to wander on the road. If I hadn't really needed the truck I would have left it in the lot to be buried. Can't believe Budget actually rented this death trap.
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May 2022 by Rebecca U.
Terrible customer service. The representative didn't want me to check the vehicle before signing for it. The vehicle was not in good enough condition to drive cross country. I would not recommend this location. The have little to no inventory and the worst customer service I have ever dealt with.
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May 2022 by Albert Lovingood
Picked up a rental from this location on 05-16-2022, car was not ready as it was “being cleaned”. Outside of the car was not washed, front covered in bugs. Few hours later it rained heavily and when I came out from a meeting to put my equipment and meeting materials away, I noticed that the trunk carpet was soaked! Unacceptable!
