Capital City Bank is a well-regarded financial institution with deep roots, having been founded in 1895. With approximately $4.3 billion in assets, it operates 63 banking offices and 103 ATMs/ITMs across Florida, Georgia, and Alabama. Customers consistently praise the bank for its outstanding service and the professionalism of its employees. Many reviews highlight the knowledgeable staff who genuinely care about their clients, making banking a pleasant experience. Clients appreciate the efficient handling of service requests and the friendly atmosphere in the bank's lovely buildings. One customer shared a particularly positive experience with a bank representative, noting her patience and respect while addressing complex issues related to a family member’s banking needs. This level of personalized attention is a common theme among reviews, with clients expressing gratitude for the help they received. Overall, Capital City Bank is described as a reliable and supportive banking option, recommended for anyone seeking true service and assistance in their financial matters. The warm and welcoming environment, combined with the commitment to customer satisfaction, makes it a trusted choice for both individuals and families.
I've been using Capital City Bank for over 15 years. Convenient locations and wonderful employees... always.
April 2025
Very people friendly bank Relaxed Environment. I highlyb recommend Betsy at this location in Starke Florida. Very honest, informative, helpful, & kind. 5 Star service! ⭐️⭐️⭐️⭐️⭐️
March 2024
Went and opened an account today and the lady that helped was super nice and helpful. Definitely recommend
