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February 2024 by Robert Sutton
One of my favorite thrift stores in all of Tampa Bay. I am a frequent customer. The staff are always kind and patient. Donata is a wonderful employee who always treats me with kindness. Trish has the best attitude of anyone I’ve ever met.Unfortunately, there is one staff member who treats me rudely. Jose took an item out of my cart and threw it over the counter after I had just spent $100 on a purchase. This behavior is totally unacceptable. After doing this he walked out of the store without a word to me. If I were a manager, I would not tolerate customers being treated this way, especially loyal customers.*** Update ***I spoke with the store manager Lisa, who was lovely with me and very helpful. She informed me that Jose is a district manager for Sunshine Thrift. I don’t think his behavior was acceptable for a day one employee and certainly not for someone who holds his position.
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January 2024 by Beverly J.
The store is massive and somewhat orderly. The front round racks were sized but the aisle women's shirts were not sized. So took time but didn't find anything in either. Tons of clothes and they have gone up in price of course. Highest price was $9.99. They choose certain colors to go half price so you can save more if your items fall into that. It was worth looking and found one item for $3 and felt like a real win! The bonus was I purchased the 25 cent fresh popped popcorn for my husband waiting in the car and he was thrilled!! Yes, a great place to check out!! Remember, we are in Florida and those crazy finds that thrifters up north find can not be found here. Good items but NOT crazy sterling pieces for $1.
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January 2024 by Lamon W.
One star is too many. The store manager just gave me the worst service in history. She was very dismissive with me and she acted like I was bothering her at the jewelry counter. What she didn't realize, is that I've started a business from buying materials from thrift stores and repurposing for sale. I've spent thousands of dollars in the location since I've moved to the area and referred several people to the store. That all ended today. I hope it was worth it to her to lose my business forever. You never know who you are dealing with and maybe constantly replying "yep" to someone when they ask you questions, is not a good idea. I'm the guy that was trying to buy jewelry at the counter when you barely looked up. Remember me?
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January 2024 by Sk1 K.
My family and I come to this thrift store regularly and we overheard a few workers talking about customers negatively to where customers could hear them. It seemed very unprofessional especially since we come here a lot and the store just got an award for being the best thrift store. We have never really had a bad experience with any of the workers until now and hope they are able to self reflect and not judge others or if there is ever a problem with a costumer they should say it to them rather than gossip. That being said the selection and other workers that I've interacted with were nice so the place isn't terrible some people are just rude.
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December 2023 by hannah y
I have been coming here for a few years now and always have really loved it, however recently some of the prices have been getting way out of hand. It seems recently that anything here that isn’t stained or ripped is upwards of 6.99. I tried on a basic fast fashion brand shirt today that was 8.99!! And a dress that was 14.99! Just a year ago most stuff was under 5$ here. At this point you could almost go to the mall or online and get something new. Thrift stores are usually intended to serve those who can’t afford new items and now it seems like we’re being priced out of buying secondhand, too. I understand inflation is an issue but this is getting ridiculous, especially since you guys are getting all of these clothes for free.
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November 2023 by Ryans Retro
I come here 3 times a week, Place is great. I recommend they treat employees better however. Ive been told by multiple that working here is not the greatest and the conditions are poor
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November 2023 by Linda Smith
The best experience I have had in a long time. The store is well organized and we found exactly what we were looking for and was in and out within an hour. I love that you have all of your clothing organized by size, unlike most stores. We didn't have to spend all day going through every piece of clothing to find the right size. Thank you Sheri and Trish you were so helpful. I will be back very soon.Linda Smith
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November 2023 by Jessica C
Employees are friendly and helpful.Prices are all over the place and a bit high. $11.99 for a used dress from Forever 21 is way too much. Prices should be lower than what they are and inventory would move quicker.It would also be nice to have items organized by size, as they're all bunched together and it takes too much time to shuffles through the mix. I know they receive a lot of donations weekly, but start organizing items slowly by department and soon it'll be organized nicely.The store has weekly sales by color tag, but I had a hard time finding red and green tags, which were the tag color sale of the week.
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November 2023 by Alexandra Paredes
I wanted to see if a price adjustment could be done for a sweater but the employee feared for her job to call a manager. This is incredibly unethical. I ended up buying it but employees should not fear for their job to call a manager. This violates EEOC guidelines.
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September 2023 by Brandon Hendricks
When I walked in I was told I can not have a bag on me and had to leave it at the front counter which I had no issue with untill while going through the store every single other customer had a bag/backpack with them. Somone came in right behind me as well with a bag and was let through with no issue as well.
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September 2023 by Loretta Shover
I just left your store. I was in the dressing room trying on clothes, almost naked, and one of your employees ripped the door open and I grabbed it and shut it. She yelled at me to answer when she knocks. I said I didnt hear her knock and she continued to run her mouth about how rude I was for grabbing it and that I could leave the store if I was going to treat HER like that. By the time I left the dressing room I was crying. She was saying these things so loud. My son stayed in the store to try on clothes and said she continued to talk about me very loudly the entire time he was there. I told the girl at the counter what happened and she asked if I wanted to file a complaint, but I was so embarrassed I just left.I have been coming to your store weekly since we moved here in 2015, but I will never go in there again. I have been a manager at hospitals for over 20 years, and I would have fired any of my employees in a heartbeat for treating someone like that.
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September 2023 by Vivica R.
My favorite thrift shop in Saint Pete! Better pricing than goodwill. A good selection that is nicely organized and pleasant customer service staff. The popcorn is also a plus!
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August 2023 by Maria Van Parys
I went to this store to try on clothes. It was really busy, so I went into the dressing room because there was no attendant. As I was finishing, an employee was banging on the door demanding to know how many items I had. I stepped out and she was like WOW ? and I asked her if she had a problem. She proceeded to berate me for going into the dressing room and decided to get into an argument with me, and was highly unprofessional. I told her there was no sign and everyone else was entering the dressing rooms without being told not to. I asked her how old she was, and told her that she was too old to talk to people the way she was, and she told me I was too old to go into dressing rooms without checking with an attendant. Fair enough, so I went to management, and was told there WAS NO attendant for the dressing rooms because the attendant quit and didn’t show up. So how was I supposed to know when there was no sign and no one watching the dressing rooms, and other people were letting themselves in? Definitely won’t be back after this experience.
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August 2023 by Maisie L.
This store is HUGE! The staff was very helpful and cheerful. The prices are pretty good considering all the new trend on tik tok. They alao have daily color tag discounts. I always find a treasure at this location. The clothing selection is great. A fantastic choice for a new to you outfit!
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June 2023 by David J P
Walked in at 7:45 to look for something specific. They threw us out because they close at 8:00 and wouldn’t let us shop. Didn’t want our business and we’re quite rude about it. Won’t be back.