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July 2024 by Brandy
Rude rude people. Especially Mark. Also they answer the phone "hello?" Not a business greeting. Very quick and dismissive.
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March 2024 by JAMIE H
They did a nice job with my father's, ******, *********, funeral arrangements. The staff at Royal Palm North funeral home were very comforting and professional. they made sure my father was recognized as a veteran both at teg funeral and the gravesite. All of dad's Social Security issues were handles by the staff and mom received her new SS amount in a timely fashion.
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February 2024 by Kim Fallon
Mark and his staff were wonderful to deal with at a very difficult time. I would not have been able to navigate this very sad process if it were not for their guidance and support. Mark was always available to take my calls, answer my questions , and went above and beyond to help me with all of the arrangements and details that were needed. The kindness shown and care given by mark was exeptional.
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March 2023 by Jackie Cataldo
I visited my grandparents today and this place has gone downhill. The purple paint just makes everything looks even worse. Ceiling falling throughout. It's already depressing enough to come visit your loved ones who aren't here anymore and to see the place look like this, is even more depressing. Please fix these issues.
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March 2023 by Michael Ladakakos
The people really did help us when both parents pass away 2010 but after the funeral director left everything went downhill not keeping up the yard and other things. I used give this place 5 star but now everytime get a chance to go down their looks like no one cares and ever rude staff guess they dont care anymore about the dead. Just wish my parents pick better place but i hope this place get new owners get this place back where it used to be or better they said they was going to remodel the place too but that never happened either
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March 2022 by Mercedes “Skinny” Smith
My father passed in March of 2020. December 1st, 2021 is tomorrow and STILL NO HEADSTONE. The burial was not good at all. There was two guys leaned against the backhoe right next to us the whole time. Didn't even take the time to move the equipment away from the site before starting the service. They had wood slats around the area, with fake grass on top, it was definitely a tripping hazard. While visiting since, grass seems to be kept up on SOMETIMES, and the edging around the stones need to be done more often. My main concern right now is .. will my dad's gravestone be there and in the ground by January of 2022???!!!!
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March 2022 by Robert Theriault
To the people I met at the entrance of Royal Palm. You introduce yourself as the new owners. We welcomed you and listened to your claims and promise of improving the sad state of the overall conditions . Let me say I was there to visit loved ones today ( 9- 14-2021) . Congratulations on the shade of lipstick you put on the pig!!! The condition is far worse than before and purple sure makes it stand out!!! Grandparents Grave site almost completely covered with very long grass never got that bad even at it’s worst before you came!! Took a little while to pick all the little sticky things of our socks !!! Than I moved on to visit my parents in the Mausoleum, my parents never had much but in life never lived in such deplorable conditions !!!! Fresh awnings and paint really that money would’ve been better spent on the structure really!!! Leaking roof ceiling tiles falling and floors covered in water!!! Looks like you took on way more than you ever thought, and are off to the same way of doing things like!! Misappropriation of people’s hard earned money and trust they put in this sacred institution is the practice of the former owners, do not follow that same path!! In closing all I can say is God Bless all the families that feel the same as I do!! Please let me find the money and means to remove my loved ones from this deplorable place!! And to others put your loved ones anywhere else but here!!
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March 2021 by Joan Watkins
They were very comforting, efficient and helpful when my son passed. The cost was very reasonable as well.
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March 2020 by Traci Hill
DO NOT CHOOSE THIS PLACE FOR A FUNERAL.......My uncle was buried there Sat April 14, 2019. I don't know what has happen to this place but things are not the same anymore. The funeral director was rude and completely uncaring to my, very visible, upset aunt before, during and after the funeral. Worst action taken is when the grave diggers wouldn't even take a moment and wait for the our family to leave the sight before they began putting the lid on my uncles casket. We all had to witness that despite informing them that my aunt DID NOT want to take part in the burial process.. What kind of people do that??? If I could I'd give this place a zero I would!!!
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March 2020 by Susan Hill
My darling brother was buried there yesterday only because his son and parents had been years ago. I have never seen family members, especially his widow, treated with such total lack of respect. The grave diggers, who should have been out of site, stood near by like vultures, one even leaning on the canopy. The funeral director asked my sister-in-law if she wanted to remain there while the burial was complete. She was extremely upset, couldn't think straight, and just said "I don't know." His response was "well you better decide because in one minute this area is going to change and if you want to stay you need to get up and get off this fake grass!!!." She then said "no, we don't want to stay while he is buried." BUT before we could get to our cars and leave they went ahead with it so our last memory of our loved one was them trying to get the lid (which was in plain view throughtout the graveside service) on his vault. It was the most barbaric thing I have even witnessed and I hope before you choose this so called Royal Palm Chapel and cemetery that you think twice about it. One other thing, we arrived from out of state and wanted to visit my brother at the funeral home the night before but were told there would be a charge of $250 to do so. Unbelievable!
