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“Kept getting a Google error code whenever I tried to update my apps. Online-suggested fixes didn't work, and more than one Verizon store employee shrugged their shoulders and gave up trying to figure it out. Aaron, though, kept plugging away until he solved the problem!! He's a genius!”
“Great customer service, friendly, will work with you to give you the best deal possible. Recently I went there I told him my phone needs a new sim card. Instead of selling me one, he took my phone and fixed the problem and said your all set.”
“Billy helped me out, super sweet and went above and beyond to get me the information I needed to make a swift transition from my old phone to a newer one!! Thanks again!”
“Tony gave me the absolute best experience I’ve ever had at a phone repair store. He fixed my phone in 20 minutes, that’s a world record time. He was very considerate, courteous, warm, welcoming and overall 10 out of 10 experience. You can’t beat the price here or the time that they fix it. I called about 150 other places and he was the only one that was very concerned about my phone and wanted to fix it as fast as he possibly could and give me the best experience to his abilities. You definitely need to give this man a raise he deserves it.”
“6/5 stars for Isiah for running the show. He was polite, pleasant, and knowledgeable. Isiah was juggling 5 customers by himself: 2 upgrading phones, 1 water detection trouble-shooting, 1 looking for a new phone case, and 1 needing assistance in Spanish. Thanks Isaiah for all your help. You made it look easy!”
“Go here. Drive past a dozen cell stores to drive here. Never have I ever had a good time in a ceel store. Joe is the funniest and most pleasant person I have ever worked with getting a new cell phone and provider.”
“Deion and Logan were fantastic in assisting me with converting my work account phone over to a personal phone. They took their time and was very thorough I highly recommend this team”
“We visited the Central Ave. retailer today and had an amazing experience with Anwar, the salesman on duty. Anwar was not only extremely helpful & knowledgeable about the plans, he was quick, efficient & friendly. Anwar answered all our questions and even organized the process to do things in an order that would save us the most money during our multiple transactions. I usually leave this retailer extremely fatigued by either the length of time it took to be serviced or the lack of knowledge shared between the employees. Today, I was very pleasantly surprised to meet the single most helpful, joyful and kind salesmen who actually knew the product & the process AND exuded the epitome of customer service. He was friendly and never got exhausted by our many changes and questions.I hate to say it, but I never thought I would leave a positive review for Cricket Wireless. They're usually an unruly mob of untrained, uncaring, eye-rolling frustrators. If you want your next dealings with Cricket to go smoothly, even if it's a bit out of your way, it's worth going to deal with Anwar in person. I actually left with a smile on my face. What a sweet dude.”
“Highly recommend this Metro location. Edwign, the manager, helped match my needs to the available phones. He answered all my questions, set up a new phone, and then transferred my files. Great interpersonal skills; pleasant, patient, and knowledgeable. This is the place to go if you need help, want to review plans, or to purchase equipment. It's worth going out of your way for your needs.”
“Lily was really nice and helped me fix my account. I had a extra tablet on my account that shouldn't of been there. She brought it to my attention and fixed it for me. Now my bill is way cheaper. Thanks again”
“This Evening My Phone Started Acting Up I’m Just Visting down Here in St Petersburg Fla until 3/2 Well I Went to A Next Door Phone Repair Service Next To Cricket And the Salesmen Acted Very Ugly & Walked Out I Walked Next Door to Cricket Ms Yohen Was Just Sitting at Her Station She Listened to Me about What was Wrong She was Given My Phone & In No Time My Service Was Back Up Yes Cricket is the Best Service My Carrier was Closed But Cricket Stepped Up for this Pensacola Fla Native”
“Big shout out to Anthony S @ St. Pete's 62nd Ave. N store!Not only was he very patient, but also very knowledgeable of the devices I considered purchasing, as a drop-in customer, even helping navigate through the Apps loading after activation.”
“Thanks to Nick the manager helped out so much to sort phone out and then also wrote clear instructions to help! Thank you this will be the only story ill be returning to to buy next phone too!”
“I hate everything about buying a new phone, but the time had come to say goodbye to my iphone7r. Tom, think he’s the store manager was terrific. Patient and genuinely helpful. A surprisingly nice experience all the way around.”
“Alyssa S. was so incredibly helpful during our trip to AT&T. We encountered some issues when trying to upgrade our phones and she went above and beyond to make the process as easy as possible. She was very knowledgeable and able to multitask, helping multiple people at one time, while also training an employee.”
“Tim was the best service advisor that I’ve ever had the pleasure of working with! He was kind and took his time to assist me with a difficult situation and treated me with dignity and respect. I highly recommend this store and Tim!”
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“Isaiah was super helpful. I came from the AT&T store after they sold me a new phone when I didn’t need one. Isaiah was able to fix my phone in 30 seconds. I feel like I was taken by the AT&T and Isaish saved my ass!!!”