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November 2023 by Peggy AF
Excellent service the moment I walked into store. David greeted me and took care of my purchase of new mattress! He set me up with next day delivery. The two men who delivered it were quick and efficient.
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November 2023 by Edward Duensing
Our experience shopping at The Mattress Firm was outstanding. David was knowledgeable, pleasant, and accommodating. It’s our third time buying from The Mattress Firm, which, in itself, tells you how much we appreciate the service and quality of the products sold by this company.
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November 2023 by Shanta'e Martin (Smoov)
Had a great experience. Patricia was excellent and knowledgeable and helped me get a bed. I live and GA and happy I made my purchase at this store. The whole team and experience was wonderful. Tell Patricia Shantae and Carter sent you!
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November 2023 by Rebekah J
John was very helpful and patient. He answered so many questions I had, helping me to pick the bed best suited to me. They had just gotten in new selections and he was very knowledgeable already. Looking forward to getting to know my new bed. It is quite encouraging that I have 120 days to decide if I want to keep it.Update: I love my bed and decided to buy another. This time David helped me decide over the phone what I wanted. Wonderful service!!!
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November 2023 by Orest Blahy
Professional, friendly and helpful. David listened and met our needs immediately. Highly recommended.
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November 2023 by Carol
Went to a different store instead of the store, 66th St N about 18th Ave N. I order a new mattress but my daughter spoke with another store and we went there. I felt a little pushed to purchase a more expensive mattress so I said thank you & left. Went to see John, purchased the one I really wanted and was less expensive. It took all of 5 minutes or less and was very happy as usual. Thanks John for being great and not pushy. Carol
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November 2023 by Devon Johnson
Mattress Firm has been so helpful and accommodating! Tricia is such a genuine associate who is patient and extremely helpful. I’m so glad I was directed to Mattress Firm to buy my bed and have had the pleasure of working with Tricia!
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September 2023 by Sally Lucce
I received excellent service! Patricia was very helpful and accommodating. She went above and beyond what was required to help us. I highly recommend this store.
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September 2023 by Ryan Scott
Came in during the last hour of the Labor Day sales event and David not only provided a professional and comforting customer service experience but really took the time to showcase multiple beds and find the right one for me to help with my back problem while still in my budget. Highly reccomend the crossroads Matreas Firm and David.
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September 2023 by Christina Clark
I went for tacos and winded up next door at mattress firm. David was such a big help with my pick for a new bed for the spare room. He was very friendly and answered all my questions. He made my purchase a very pleasant experience.
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August 2023 by Amy Anderson
I stopped her after having a pretty rough experience elsewhere. Patricia was friendly and informative. She took the time to let me make my decision and helped with all the options available to me. I’d suggest this location to anyone looking for options and excellent customer service.
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August 2023 by Micki Fowler
David at the Tyrone St Pete location did a great job in helping me pick a mattress. He went above and beyond! Was a very nice man. Thx David for making this process easy.
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August 2023 by Laura Wallace
Great experience, I had David helping me and I now understand what mattress I needed with his help. I appreciate the people that were so kind to me. Thank you!
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July 2023 by Paul Scoggins
Very pleasant sales person named John. No pressure and very knowledgeable of products I was looking for. I would recommend this store to anyone wanting to purchase a new bet.
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July 2023 by Laura Livingston
John was very knowledgeable, helpful, and courteous to us. He represented Mattress Firm very well and Patricia was friendly, too.