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December 2023 by David Theologou
Extremely helpful. They were friendly and professional. Service was also quick. I forgot to tell them the particular car I wanted (and they quickly got it for me) A lot of places would have an attitude to tell them at the last minute when they just got another car ready but they made me feel like I was an important guest. I forget the front desk lady's name but she was super accommodating and kind as well. Highly recommend
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December 2023 by Sallie Shultz
It was a pick-up from the auto body shop. Isiah was polite and an attentive driver. Everything was explained clearly and quickly to have me on my way.
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November 2023 by Eric Bradbury
I had a very terrible experience with Enterprise Rent-A-Car. The vehicle class I reserved was not available when I arrived. They drove me to another location to pick up another vehicle but it was not just dirty it was disgusting. They then placed me in another vehicle that was just slightly less dirty and disgusting. They didn't even bother to clean the inside or the outside of any of their vehicles. They Armada I rented had very high miles on it, and it pulled to the left while driving. The suv also had body damage. Their vehicles look like a bad buy here pay here lot. I will not be renting from them ever again.
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November 2023 by Hana
Isaiah and Ryan were both super nice and helpful! My car was nice and the process of going through my insurance for it was easy and all taken care of. They were great!
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November 2023 by Norrie Coen
Rented a car online for my daughter, she took an uber there to be told " no cars" the only choice you have is to rent a big SUV with your debit card. She then had to take another uber to Tampa for her appointment.They had her phone number & email and did not bother to contact her to tell her there were no cars.Zero stars ?
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November 2023 by Domenico
The team is great, and I'm so glad they reopened this branch here on the south side. Isaiah is awesome and easy to work with. A+ customer service.
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September 2023 by Matt Jefferys
Leah is incompetent, rude, and condescending. With enterprise, you are not welcome. I'd recommend taking your business to another rental car company.
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September 2023 by LaTasha B-James
The customer service at this location is phenomenal! I came in very frustrated and left out with my mind at ease, thanks to the guys that helped me out when I first came in. Also, Leah has been very helpful!!!!I have been dealing with an insurance issue and Leah has been going above and beyond, helping me out every step of the way, thus far. If you're needing to rent a vehicle, this is the location to go to. Leah and the whole staff will take care of you! ???
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July 2023 by Tasha Williams
This location had great customer service
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July 2023 by Kris Dumke
Everyone here is always so nice and helpful, I love renting from this location. Thanks!
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July 2023 by Kiya Broughton
SHHHhhh!! Hidden Jem!!! As much as I wanted to tell the world about this location and EVERYONE who works here, I'm afraid....please go but treat them with kindness and respect! ???And enjoy the smiles and pleasant , positive attitudes all while returning them ensuring we all can continue to enjoy this location!! Thank you ALL again for making my rental process a WONDERFUL Experience!!!
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April 2023 by Justine Adame
This will be the 3rd time I’ve rented from this location and each time, Loura has come through LEAPS AND BOUNDS. I never fret when an issue arises or if my rental isn’t readily available at the scheduled time because of Loura. She always accommodates and compensates with the BEST rentals and prices.I will say Enterprise always comes through with being quick and easy with the most affordable prices and best vehicles and with an awesome, awesome agent such as her…I will be loyal to the company and to this location. Thank you thank you.
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March 2023 by Sean Jenkins
Literally the worst customer service ever. Didn’t get my rental and apparently was put on a do not rent list because they didn’t want to run my license number. Didn’t even tell me I was put on a list till I tried to rent a car months later. They also offered no insight, care or knowledge as to how to get taken off of said list or even a real explanation as to why I was put on the list.
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February 2023 by Catie Arena
If you’re looking to make a reservation don’t go here- they will literally not have a car when you arrive to pick it up. And their customer service is just as useless because they are not knowledgeable of their business and will literally play d**** Maybe offer me suggestions, help me out here… rather they’ll just hang up on you or tell you to go somewhere else. SO SAVE THE TROUBLE- GO SOMEWHERE ELSE!!
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January 2023 by Jennifer Knapp
I went to Rent a car and asked what was needed. Then when I got there I had to go back to the house to get something,went back,and had to leave again bc I had to get proof of address. I had to get 2 utility bills with my name on,which the bills are not in my name. So after 2 hours of going back and forth, I was ultimately unable to rent a car.