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“Excellent service provided by Scott. I was in a pinch with my work laptop not holding a charge. Scott immediately got me in, diagnosed the problem and had a resolve for me to be able to promptly return to work. Would definitely recommend Reliable Computer Systems to anyone, and will be back without hesitation when needed. Thank you!”
“I have used this company since it was started and have always had great service. They hooked up my printer about a week ago. The technician was very good and patient with me as he explained everything.”
“The tech Justin just finished with issues on my personal computer. Justin is always spot-on when diagnosing and the fix is done. I have been with Genie for about 8 years and find their services and pricing very fair and so worth it! I find their services very worthy.”
“Daniel repaired both my husband’s computer and mine. He did a wonderful job and he tightened all the loose bolts in my new computer. He also disposes of old components properly.”
“Thank you Joshua(Josh)! Came in to print photos and I was having troubles going through the online self service, and Joshua was able to handle everything for me in a professional manner. Got everything I needed squared away efficiently and smoothly thanks to him.”
“Thank you to Sarah, Chris1 and Chris2.Very friendly very helpful staff. Nice store.I particularly liked that the employees were treating each other with respect.”
“The store is under construction or something. There is a sign that says, "we're open" though. I had stopped by another nearby Office Depot about 15 minutes before they opened. The employee who was waiting outside of the front door was nice enough to advise me of the Tyrone Square store being much bigger and having much more as far as selection. I showed up. At first it seemed there was nobody available to help. Usually I'm the type that gets annoyed by 'persistent' salespeople. Today was different though. I eventually got help from 3 people in the store. All of my questions were answered completely and thoughtfully. In my experience this is rare. I give it 4.5 stars. I really was impressed with the level of service. I mean, it was early and there weren't many customers, but it's still greatly appreciated. I couldn't round up to 5 because the appearance is a little, I don't know, 'messy?' Maybe not the best description but it is under construction. Also, the prices were okay, but not all bargains by any means. And I think there could be better selection on some stuff. Also, a peeve of mine is having to pay extra to warranty items. I mean, it would be nice to just pay a little more for quality merchandise and have the sellers and manufacturers stand behind it. Maybe I'm old fashioned. Or just old? LOL I don't know. Off my soap box!Anyways, there were lots of concerns but the service outshone all of that. I'll be back if I need more office supplies.”
“Super quick same-day pickup service. Every time I've visited I'm in and out within 5 minutes or less. Online orders are also fulfilled and marked complete quickly which I appreciate ?”
“Kinda expensive but...I will stick with them because they deliver.Earlier they took my older laptop from an anchor to a near-new unit with an SSD installation. And recent work on a new phones problems to resolution...THANKS”
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“Had an emergency where I needed to scan and send documents. I showed up 15 minutes before they closed and stayed five minutes after they closed. Jasmin was super nice and understanding. She answered all my questions with patience and kindly let me out the door. She had the opportunity to kick me out but she didn’t and I respect her for that. It meant a lot that I was able to get my work done.”