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February 2024 by Raymond Heffernan III
Stay away from these lowlife corporations and go with MOM & POP!
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January 2024 by Robert Quinn
This pharmacy was supposed to deliver a needed medication prior to my wifes surgery. Promised they would deliver a certain day..when it got rather late in the day they called us and asked "do you need this today?" We said yes her surgery is tomorrow AM. Did they show up? Of course not. The following morning I called when they opened at 9am and explained that we needed the medication immediately...they stated we were on the morning delivery. When noon came I called to inquire where the medication was and after being placed on hold when no one ever came back to me I hung up and called again. I was now told that the medication was out for delivery. No idea when the driver would arrive. My wifes morning surgery was long since over and she had now missed two doses of the required medication. My wife now called about 2pm and was told the driver was no where near us and we could come and pick up the medication ( a 45 minute drive) or just wait until the driver gets to us.Fortunately I was able to get a new script written and filled by our family doctor in less than a half hour at a local pharmacy.I would always give a business the benefit of the doubt as I understand things happen and we can get busy...but this was outright incompetence and terrible customer service. Free delivery is great...but you actually have to deliver!!
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December 2023 by Donna Dunn
I've been using Bailey's for years now the staff is great and the pharmacist Nick is outstanding he will & has gone above and beyond to assist me with my pharmaceutical needs I give them an A+ rating in customer serviceSincerely, Donna Dunn
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November 2023 by INRCHLD
OMG, I can’t say enough about Bailey’s. Abt a yr ago, I’d finally settled into a friendly, expedient Walgreens with my 10 scripts, when they informed me they’d be closing in a month! Ughhh! However, I thought of Bailey’s. A Pharmacy I’d never heard of until my Opthamologist sent a new script there. Wow!! I owe my Opthamologist a huge thank you. Bailey’s is by far, the best I’ve ever had. I’m older and I’ve had some good ones but even going back in my life, when you actually spoke with your family pharmacist. Bailey’s takes me back to that day but more. A fleet of delivery vehicles at no xtra charge. I can’t wait to thank my Opthamologist and I can’t thank Bailey’s enough.
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September 2023 by Jim Dell
I have my age I’ve been to a lot of different pharmacies. Today was my first day at Bailey’s and there’s nobody even a close second. Nick and the ladies inside provided me with amazing service. If you’re tired of big chains and no personal service ,then this is the place to go. This is the best train staff, and Tampa Bay.
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August 2023 by Dee Dee Y.
Re: STATE OF EMERGENCY - I've never had this problem before!?! I don't know who to turn to about HEALTHCARE PROBLEMS I am having! My State Governor DeSantis has declared all of Florida is now under a *State of Emergency* because of incoming Hurricane Ivalda! The Governor was JUST on TV doing a State of Emergency Update, and has been reminding FL Residents to make sure to get Medications refilled! I have had no problems when requesting refills for Hurricane Emergencies in the Past, for two Controlled Substances. Being a Senior Disabled person with no transportation, my Pharmacy, St Petersburg, has been a Godsend because they deliver! Bless them. But NOW they are refusing to fill State of Emergency refills! My Pharmacy & Dr's office, for this Rx Patient Care*, and same with prior Pharmacies, have filled Emergency Rxs and gotten paid! Would it not be Legal to fill 'Governor ordered State of Emergency" Healthcare help?? Again, Governor was just on TV urging this for residents (as well as other help!) Can the Government Agency covering these Health Providers inform them that they will get paid from Rx Prescription Insurance for State of Emergency Services, PLEASE? The Hurricane is predicted to Start up Tues/Wed overnight, so there is URGENCY (especially if these two businesses mentioned *close* for the Hurricane!)THANK YOU!
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July 2023 by SueAnn Oakes Kern
Wonderful service. They deliver for free. The employees are very kind and efficient.
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April 2023 by stillwinginit
Not a good first experience at all. My eye Dr. sent my scrip over and I arrived at 4:56 PM, another customer was ahead of me at the pharmacy window. After they left the lady behind the window also headed out the front door, informing me on the way that they were closed. I stated that I was in line prior to 5:00 PM which got no response. I stood dumbfounded for a few minutes before another lady emerged from an office in the rear and said that there was nothing she could do as the computers were all shut down. I admit it's been quite a while since I managed a retail business but the policy was always that you lock the door at closing time and service all the customers in the line before calling it quits! I guess my eyes will have to suffer an inflammation for another night.
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November 2022 by April Dunn
I can’t say enough nice things about this place and I’m picking up my first prescription Friday I haven’t set foot in the building yet! Nick is a great guy . Took the time to listen and really help me. Down to earth and so nice I look forward to being there customer. For life. If you need a prescription or aren’t being treated well at your pharmacy do yourself a favor and call Nick!!!! Thank you so much!!!!
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November 2022 by Taylor Wallace
This pharmacy is amazing. Going to big box pharmacies is so soulless and makes dealing with healthcare feel like you’re a cog in a meat grinder. Working with Nick is the exact opposite - he goes out of his way to make you feel human, to help you with your medications, and to understand and educate. I can’t recommend this place enough!
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August 2022 by Janna S. Cleague
The professionalism and personal attention Nick and the staff offer is extraordinary. I was due to have an eye surgery, and told them to schedule delivery of the meds for Tuesday. I wasn't clear that I needed to start one of the drops two days before the surgery on Wednesday. BUT....Bailey's Pharmacy was clear and made sure the meds were delivered on Monday, two days before the surgery.Their actions of making sure I had what I needed is an example of authentically caring about their patients. I am grateful to the Bailey's Pharmacy Team for their attention to detail, when it mattered most!
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July 2022 by Rebecca
These guys are terrific. The staff are amazing and courteous. Free delivery and reasonable prices on prescriptions.
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April 2022 by Elena M Smith
Very friendly and knowledgeable staff, excellent customer service willing to put in extra effort to accommodate my needs. Fast service, free delivery. I highly recommend Bailey's Pharmacy.
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April 2022 by sharon edinger
Nick said first I had to buy additional medication fill my prescription, and he said if he filled my prescription you wouldn’t have enough medication to fill others, so he. refused to fill mine and my husbands 9 prescriptions on a monthly basis. We just moved here and simply wanted to use a small business pharmacy instead of Walgreens.
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March 2022 by Niki Tipton
Nick and the staff at Bailey's pharmacy have gone above and beyond in working with me to fill my prescriptions. I have previously used a big box pharmacy and they had been out of my medication for 10 weeks with no end in sight and they didn't seemed very concerned with trying to find an alternative. I went to Bailey's and they had the medication in stock and immediately began the process for obtaining insurance approval. I was so impressed with their service that I transferred all of my prescriptions to Bailey's and Nick had most of them ready the next day. The one medication that wasn't ready was delivered to my home as soon as they received it the next day. Their prices are fair and they even found and applied manufacturer coupons to one of my medications that I didn't know were available saving me extra money. I would enthusiastically recommend Nick and the entire staff of Bailey's pharmacy to anyone looking for great service and a local alternative to the big box pharmacies.
