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November 2024 by Bruce Weller
Wonderful experience finding a wheelchair/walker combo for my Mom! Jenny and Rich were kind, informative and very professional with no pressure. My "Go To" now for anything my Mom needs. Thanks guys!
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November 2024 by June Young
The team at Affinity clearly demonstrated a commitment to providing excellent customer service. By sending a representative to assess the issue with my initial power chair purchase, they were able to document the problem and assist me in obtaining a refund. This level of hands-on support is invaluable when dealing with complex medical equipment.
Furthermore, the recommendations provided by Matt were tailored to my specific needs, resulting in the selection of a 3-wheel scooter that has been a great fit. The ongoing support from both Matt and Justin, in resolving any issues that arose, is a testament to Affinity's dedication to ensuring customer satisfaction.
Throughout the entire process, I appreciated the lack of pressure and the genuine desire of the Affinity team to find the right mobility solution for me. Their professionalism, expertise, and willingness to go the extra mile have earned my highest recommendation for anyone in need of assistive devices
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November 2024 by Holly Staley
A huge inventory of many medical products and a friendly and helpful staff!
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September 2024 by Clayton Johnson
The owner of this store came out and accused us of having poor financial stability and openly admitted to us that he did credit card fraud in the past and that that’s what we should do in order to get financed for a product since we did not get approved and then he proceeded to try and coach me on how to get approved through multiple different banks using his fraud tactics
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September 2024 by Nicole Rizzo
Simply the easiest process to rent medical equipment. Jenny is friendly, knowledgeable, and efficient. Great selection on-hand, and affordable prices. Website has great information. Have used multiple times now, and continue to refer friends and family.
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July 2024 by Black People
Let him cook. Who you might ask? Tyler
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July 2024 by maryann powell
Amazing staff very knowledgeable!
During stressfull times competent people
give one piece of mind.
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July 2024 by Brandon Calaway
Tyler's knowledge of scooters is beyond me. My discontinued scooter is back online and lives to see a couple more years
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July 2024 by Benjamin Hogsholm
Tyler. He knows everything about your scooter that you don't.
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June 2024 by Nora Smith
Love my new scooter!Always receive excellent service. Tyler is very helpful.
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June 2024 by Ralph Egolf
I visited Affinity today because I believed that the humidifier on my CPAP machine was not functioning properly. I was met very courteously by Tyler as I entered the store and he expertly examined my machine and tested it. He made a few adjustments to some settings and explained why the machine was performing the way it was and how then how I could make adjustments in the future if needed. No charge for his time and effort. I really appreciated the great service!
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June 2024 by Marilyn Moore
I have got to tell everyone about Justin! I have loved coming into the equipment company since before I retired from Hospice. I came into the store and purchased what I came for, and for whatever reason, I left the store without my change. I got a call while preparing dinner and was told I'd left my change!! What!!! Who does that?!!!! Justin waited after hours so I could go back and get my money!!! Justin, I am grateful, and I so appreciate you. Yes, for my DME needs, it's going to be AFFINITY!!
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June 2024 by Rob Winkelman
Fast and friendly service. Highly recommended. Thanks Matt
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May 2024 by Carly Muzzy
We unfortunately have recently had to rent two items- one rather last minute and also trouble shoot a walker setup for safety. Each time this company is more than helpful and a big shout out to Matthew for getting us the Sit to Stand device so quickly for safety concerns. Would recommend this company to anyone in need of medical supplies- helpful, items are clean and without issues.
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April 2024 by Rob Tucker
Jenny was very friendly and went out of her way to be helpful
